RE: Incorrect SUS Client Message

From: Mark Brown[MSFT] (v-mbrow_at_online.microsoft.com)
Date: 06/25/04


Date: Fri, 25 Jun 2004 17:03:38 GMT

From: "Jay Harris" <john.harris2@state.co.us>
Sender: "Jay Harris" <john.harris2@state.co.us>
Subject: Incorrect SUS Client Message
Date: Wed, 23 Jun 2004 12:42:48 -0700

Hello,
I am running a SUS server and have configured the clients
to receive update at a specific time without being
notified. However, the is a message bubble that pops up
asking the client systems to install the update. Could
you tell me how to disable this pop up message??

Thank you,

Hi Jay,

These are the settings for SUS in the registry.
The "notify balloon" will always notify once. This is by design.
Do you have "Automatically download and schedule the install" selected?

HKLM\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
"NoAutoUpdate"=dword:00000000
Dword Value. 0 = Automatic Updates client is enabled (default), 1 =
Automatic Updates client is disabled.
 
"AUOptions"=dword:00000004
Value is either 2, 3, or 4. 2 = Notify for download and install, 3 =
Automatically download and notify for install,
4 = Automatically download and schedule the install. All options notify
the local administrator. Dword value.

"ScheduledInstallDay"=dword:00000000
Range is 0, 1, 2, 3, 4, 5, 6, 7. 0 = Everyday, 1 through 7 = day of the
week, Sunday=1 … Saturday=7. Dword value

"ScheduledInstallTime"=dword:00000014
Value is in 24-hour format (0-23). Dword value. This clients time not GMT
time.

"UseWUServer"=dword:00000001
Set this value to 1 to enable the Automatic Updates client to use the
Microsoft Software Update Services server as specified in WUServer. Dword
value.

"RescheduleWaitTime"=dword:00000005
(new to SP1) Range is 1 to 60. Number of minutes to wait after system is
started up to install updates that were missed at the scheduled install
time because the user had turned the computer off.

"NoAutoRebootWithLoggedOnUsers"=dword:00000000
 (new to SP1) if not configured or set to 0 defaults to old behavior of
giving the user 5 minutes before restarting the system otherwise in short
prevents the reboot from occurring after 5 minutes when someone is logged
on.

****************************
Here are also couple of things that might assist with MSUS in the future.

This is the trouble shooter for error codes
http://v4.windowsupdate.microsoft.com/troubleshoot/

This is the utility that will harvest the logs that will assist you to
determine what is going
on with the Sus server, and if run on the client, it will give you answers
to what the client is seeing.
http://www.microsoft.com/downloads/details.aspx?FamilyId=CEBF3C7C-7CA5-408F-
88B7-F9C79B7306C0&displaylang=en

Once at this download page goto the bottom and download the Msus reporting
tool. It gathers valuable info
from all aspects of Sus even the IIS logs.

Hope this helps

Thanks
~~ Mark Brown ~~
~ Performance Support Specialist,
~ Microsoft Enterprise Platforms Support
~ This posting is provided "AS IS" with no warranties, and confers no
rights.
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