Re: updating to sp4

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Brian (anonymous_at_discussions.microsoft.com)
Date: 06/07/04


Date: Mon, 7 Jun 2004 08:55:52 -0700

I have a similar problem in upgrading to sp4. It
installs fine but after the install my internet
connection becomes dreadfully slow and does not really
even work at all. I tried this a couple of months ago
and found that internet explorer crashed after 3-4
pages. Rolling back to SP1 fixes the problem. Is there
something inthe registry that needs modification?

>-----Original Message-----
>"shyatt" <anonymous@discussions.microsoft.com> wrote:
>
>> after updating to sp4 from sp1 when i go to windows
help
>> and try to click on an highlighted option i get script
>> error messages
>
>There's a good chance that you have a registry problem:
the registry
>entries for the HTML Help ActiveX control may be broken.
A number of
>the security patches and service packs that Microsoft
released last
>year are known to cause this problem, including the
cumulative
>security patches for Internet Explorer and SP4 for
Windows 2000.
>
>To fix this problem on a machine with Windows 2000 SP4
installed, open
>a Command Prompt window and enter the following two
commands:
>
>regsvr32 /u <drive>:\winnt\system32\hhctrl.ocx
>regsvr32 <drive>:\winnt\system32\hhctrl.ocx
>
>The first command unregisters the ActiveX control; the
second
>re-registers it, thereby fixing the broken registry
entries that are
>responsible for the problem.
>
>--
>Pete (Microsoft Help MVP)
>.
>



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