Need details from users having problems with KB835732

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: laptopuser (anonymous_at_discussions.microsoft.com)
Date: 04/16/04 

Date: Fri, 16 Apr 2004 10:00:37 -0700

1. Toshiba Tecra 9100
2. Port replicator, external CD rom drive
3. Window 2000 Professional SP4
4. Current with critical updates.
5. Windows update
6. VPN
7. Uninstalled KB835732 so don't know.
8. After installing KB835732, was able to boot but
received errors saying that files were bad and needed to
insert Windows CD to install correct versions. Below are
some of the error messages from the event viewer. As I
mentioned before, I uninstalled the critical update and
things are back to normal.

The protected system file c:\winnt\system32\msacm32.dll
could not be verified as valid because Windows File
Protection is terminating. Use the SFC utility to verify
the integrity of the file at a later time.
There are 54 messages like this with different file names.

The protected system file icmp.dll was not restored to its
original, valid version because the Windows File
Protection restoration process was cancelled by user
interaction, user name is xxxxxxx. The file version of
the bad file is 5.0.2134.1.
There are 33 messages like this with different file names.
 

>-----Original Message-----
>Regarding the issues you are facing on installing
KB835732 for Window
>2000. Please be specific and post in this newgroup under
this message.
>
>Looking for the following information:
>
>1. Hardware details: manufacturer & model number of the
machine on which
>you are experiencing this.
>2. Any other special hardware installed on this machine
>3. OS details: Are you seeing this on
Professional/Server/Advanced
>Server, which language is your OS, what is latest service
pack installed
>on this machine prior to installing 835732.
>4. What other updates are installed on this machine?
>5. Method of update: How did you install 835732, from
windowsupdate
>website or by downloading the package from technet?
>6. Any special services configured on these machines: eg
Internet
>Connection Sharing or IIS or Routing and Remote Access.
>7. Which process is taking more CPU?
>8. Any errors in event viewer?
>.
>

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