wndows 2000 add/remove programs crashes after windows update
From: gidra150 (gidra150_at_comcast.net)
Date: 03/11/04
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Date: Thu, 11 Mar 2004 08:22:09 -0800
Microsoft published this article, see if it works for you.
Add\Remove Programs Tool May Not Work After
Installing Internet Explorer 5.5 or Internet Explorer 6
on Windows 2000
View products that this article applies to.
This article was previously published under Q265829
SYMPTOMS
If you install Microsoft Internet Explorer 5.5 or
Microsoft Internet Explorer 6 on Windows 2000, the
Add/Remove
Programs tool in Control Panel may stop responding (hang)
or become corrupted. As a result, you can no longer remove
programs or install network-published programs from
Control Panel. Also, the Configure your Server option in
Administrative Tools may stop functioning properly. In
addition, the Folder view pane in Windows Explorer may be
blank
or gray instead of having the folder tree view.
RESOLUTION
To resolve this behavior reinstall Internet Explorer 5.5
or Internet Explorer 6.
You may also resolve this behavior by using the following
steps:
1.Start the computer in Safe mode with Networking by
pressing the F8 key during startup.
2.Log on by using the local administrator account (the
Windows Update dialog box appears that states that
Windows is now updating the following items;
Browsing Services, Internet Tools and System Services.)
3.After you log on, verify that the symptoms no longer
occur.
4.Shut down and restart the computer, and then log on
as usual.
STATUS
Microsoft has confirmed that this is a problem in Windows
2000.
MORE INFORMATION
For additional information about related topics, click
the following article numbers to view the articles in the
Microsoft
Knowledge Base:
266668 Add/Remove Programs Tool Displays Installed
Programs Incorrectly
303399 You Cannot Finish Installing or Upgrading Internet
Explorer
285195 Mshta.exe Error Message Appears When You Start the
Add/Remove Programs Tool in Control Panel
The information in this article applies to:
Microsoft Windows 2000 Server
Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Professional
>-----Original Message-----
>Does anyone know how to fix the problem
>that causes the ADD/REMOVE Programs screen to come up
empty
>and display an error that says:
>
>Object doesnt support this property or method.
>res://sp3res.dll/default.hta
>Line: 82
>
>This occurred immediately after a Windows update session.
>I would uninstall the update but the add/remove programs
>app doesnt work anymore.
>I tried re-registering the APPWIZ.CPL using regsvr32,
per
>a microsoft support article, which I recall worked once
>for me in the past, but this time its slightly different
>and doesnt fix it.
>
>How about just telling me how to re-install win2K
without
>losing all the program installations I currently have on
>that system.
>.
>
- Next message: cameron: "where are install downloads in windows exsplorer"
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- In reply to: Stefan Flin: "wndows 2000 add/remove programs crashes after windows update"
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