Re: Failure to reboot after downloading SP4 on Win 2000 Pro

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: G. Samuel Hays (sghays_at_patioenclosuresinc.com)
Date: 02/27/04 

Date: Fri, 27 Feb 2004 07:01:14 -0500

You should be able to boot up from the CD and use the recovery console.
You'll also probably find a working
copy of your ntoskrnl.exe in one of the service pack folders.

Remember you can copy things ONTO a drive with recovery console, but not
from the drive.

Good luck,

-Sam

"Joy" <anonymous@discussions.microsoft.com> wrote in message
news:333c01c3fd17$ea1fe5e0$a101280a@phx.gbl...
> Can anyone help with our problem?
> We have downloaded the Service Pack 4 and installed it to
> update Windows 2000 Professional on our laptop. On
> rebooting after closing down it comes up with the message:
> <windows2000root>\system32\ntoskrnl.exe. file is missing
> or corrupt. We have got a copy of this file from another
> computer but can't get any further into booting up the
> laptop to install it!!
>
> I'd be grtateful of any advice Thanks!

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