Re: RDC Console connection locks up server

OK, seems you have already tried most troubleshooting options.
I understand that a reinstall can be a major problem, but it could
well be the only way to get rid of this, since it's not a known bug
with a known solutions, as far as I know.

Only work-around would be to stop using the console switch
alltogether and install VNC.
But then you have to live with the thought: "what else can be wrong
with this server?"
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?ZmxvdWll?= <flouie@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote on
08 aug 2006 in microsoft.public.win2000.termserv.clients:

Yeah, nothing shows up in the eventlogs even with the debugging
turned on which I've already tried.

I happens on all client versions. Microsoft's answer was to
reinstall the OS which is not a viable solution.

"Vera Noest [MVP]" wrote:

That's weird! And nothing in the EventLog, I assume, besides
the "the previous shutdown was unexpected" Event?
You might enable verbose logging of userenv, maybe that shows
you some more information:

221833 - How to enable user environment debug logging in retail
builds of Windows
http://support.microsoft.com/?kbid=221833

Does this happen from all clients? With the latest version of
the rdp client installed? (the one that comes with 2003 SP1).

If it's not a client issue, I would call Microsoft Support. I
cannot remember having heard of a similar issue before.
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
*----------- Please reply in newsgroup -------------*

=?Utf-8?B?ZmxvdWll?= <flouie@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote
on 08 aug 2006:

Yes it is on 2003 server SP1.
It happens even right after a reboot and nobody has even
logged in yet via direct or RDC. When you RDC with the
/console switch it prompts for login info (tried using both a
domain admin account and the local administrator account)
after supplying the login info you press enter and it just
locks up or hangs meaning you can now no longer login to the
server via direct console or via another RDC session without
the /console switch. RDC will work indefinitely if you don't
use the /console switch and you can login directly from the
console indefinitely until someone tries to RDC with the
/console switch and then the server just become unresponsive
and had to do a hard reboot.

"Vera Noest [MVP]" wrote:

I understand that you run 2003, but are you running SP1 on
the server?
Does this happen only when there is an active console
session (someone is logged into the physical console, and
you try to take over the console session remotely), or also
when there is no console session at all?
Are you using the Administrator account? With the right to
logon locally?

What *exactly* do you mean with "locks up"?
Is the session protected by a password protected screen
saver? Do the keyboard and mouse work in the session?
If not, can you logon to the physical console of the server?
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?ZmxvdWll?= <flouie@xxxxxxxxxxxxxxxxxxxxxxxxx>
wrote on 08 aug 2006 in
microsoft.public.win2000.termserv.clients:

I'm having a very strange issue with Remote Desktop on one
server in which if I RDC with the /console switch it
always locks up the server and I have to do a hard reset,
but RDC works find when used w/o the /console switch.
Anyone else encounter this problem and how to fix it?
Thanks.
.

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