Re: XP Home User Temp Licence from W2K TS Box

OK, I'm glad that we have the cause of the problem identified!
The solution is this:
* you have to install the TS Licensing Service on the 2003 Domain
Controller. A 2003 TS Licensing Server can handle TS CALs for both
a 2003 and a 2000 Terminal Server.
* then you have to install the licenses on the 2003 TSLS. Because
you already have installed these licenses on the 2000 TSLS, you
cannot install them again without calling the Microsoft
Clearinghouse. They will issue you a new license pack and guide you
through the process.
And you need to call them anyway, because you *must* change your
license type to 2003 *Per Device* licenses! Per User will not work,
as I explained.
* it doesn't matter that the licenses are 2003 TS CALs, they will
be issued to the 2000 TS anyway (as long as they are Per Device).
* note that the above procedure will require a reboot of your
Domain Controller
* finally, you can uninstall the TS Licensing Service from the 2000
server.

291795 - HOW TO: Locate a Phone Number for the Microsoft
Clearinghouse
http://support.microsoft.com/?kbid=291795
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

"Sibine" <simon.jessop@xxxxxxxxx> wrote on 08 jul 2006 in
microsoft.public.win2000.termserv.clients:

Vera,

Ahhh I now understand! I think I misread your original post -
now it all sinking in!

Server1: Windows 2000 Server (TS, Applications, Data)
Server2: Windows 2003 Server (Exchange, Domain Controller)

All my home users connect into Server1. Server1, as above, is
the machine I installed the TS CALs on, and which runs the TS
Licensing service.

Server1 is indeed a member Server of the domain.

Yes I am seeing both ErrorID 29 and ErrorID 7024 in my event
log!

How would you suggest I fix this problem? P.s. Your help and
patience is greatly appreciated.

Deep thanks,

Simon


Vera Noest [MVP] wrote:
Hi Simon,

I think you misread my reply. Of course you can install TS CALs
on a 2000 TS Licensing Server, but not *Per User* TS CALs.
It is correct that you can only buy 2003 TS CAL, but when you
install them on a 2000 TS Licensing Server, they are
automatically "downgraded" to 2000 TS CALs. BUT: you can only
install *Per Device* TS CALs on a 2000 TS Licensing Server, not
*Per User*, for the reason I gave in my first reply.

From the Windows Server 2003 Pricing and Licensing FAQ
http://www.microsoft.com/windowsserver2003/howtobuy/licensing/pr
iclic faq.mspx
Q. Can I downgrade a TS CAL for use on a Windows 2000 terminal
server?
A. Yes. You may downgrade Windows Server 2003 TS CALs. However,
both TS User and Device CALs will act as device-based CALs when
accessing a Windows 2000 terminal server, as TS User CALs are
not supported.

So you didn't install "5 user TS CAL's", you installed 5
*device* TS CAL's.

You don't write explicitly on which server the TS Licensing
Service is running. But since you write that the TS LS runs on
2000, I assume that it runs on the same server as the Terminal
Server, is that correct?
And that server is a member server in the domain, correct?
If so, then that is your problem: A W2K TS Licensing Server
*must* run on a domain controller, as documented here:

277917 - Terminal Server Licensing Service Failure
http://support.microsoft.com/?kbid=277917

Can you verify in the EventLog on the server if this event (or
any other events regarding licensing) are recorded there?

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

simon.jessop@xxxxxxxxx wrote on 08 jul 2006 in
microsoft.public.win2000.termserv.clients:

Hi Vera,

Thanks for the prompt reply.

The TS Licensing Server is 2000, not 2003.

How can TS CAL's only be installed on a 2003 Licensing
server? I have a client with a 2000 Server which runs TS
CALS?? Thoughts?

Maybe that is where the issue is. The only option when I
wanted TS CALs was for 2003 TS CALs?! Thoughts?

Ok environment as per below:

DC: W2K3
TS: W2K

All users dial into the TS server and use applications and
files from there. The DC also handles MS Exchange 2003 which
they use through Outlook via TS.

Thanks

Simon

Vera Noest [MVP] wrote:
Which OS is your Terminal Services Licensing Server running?
You write that you "purchased 5 user TS CAL's". Per User TS
CALs can only be installed on a 2003 TS Licensing Server,
and only used by a 2003 Terminal Server (because they were
introduced with Windows 2003, so a W2K TS doesn't recognize
them). Can that be your problem?

If you have a W2K TS Licensing Server (and thus installed
not Per User, but Per Device TS CALs), then the problem
could be that the TS cannot locate the LS.
Could you please post details about your environment: which
OS on the TS, TS LS and the DC? On which server runs the TS
LS?

Note that:
FYI my server is setup in 'PER SEAT' as opposed to 'PER
SERVER' mode.
has nothing to do with TS CALs. This describes how your
server is configured to handle server CALs.
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

simon.jessop@xxxxxxxxx wrote on 08 jul 2006 in
microsoft.public.win2000.termserv.clients:

Much like nsouza
(http://groups.google.co.uk/group/microsoft.public.win2000.
ter mse
rv.clients/browse_frm/thread/e6e8abfa5d77fabd/ecc1b52a6518c
b65 ?ln k=raot#ecc1b52a6518cb65)

I have a very similar problem. My client connects from
their Windows XP Home machine into a
W2K TS box. We recently purchased 5 user TS CAL's for
these home remote users. However now I am getting the yet
the:

"Application popup: Terminal Services Warning : Your
terminal services temporary client license will expire in
11 days. Please contact your system administrator to get a
permanent license."

I have only recently noticed that when the 5 TS CALs were
put on the server the TS Licencing service was not running
so I have now ensured this is running but its not resolved
the problem. FYI my server is setup in 'PER SEAT' as
opposed to 'PER SERVER' mode.

I look in my TS Licence Manager and none of the 5 licences
I bought are allocated and everyone seems to be stuck on
temporary licences.

Any suggestions I have 11 days to fix it!!

Many thanks.

Simon
.

Relevant Pages

  • Re: Licensing issues or something else?
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