Re: Disconnects when viewing local PC

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From: Rebecca Chen [MSFT] (v-rebc_at_online.microsoft.com)
Date: 01/14/05


Date: Fri, 14 Jan 2005 10:26:46 GMT

Hi Adrian,

I have more concert idea about the topology.

According to your description, I believe this issue is related to the
Netgear router since this issue disappears when you use a cable modem. Some
routers will automatically drop the idea session if there is no incoming or
outcoming packages go thought the router.

With regards to when 'viewing' the remote Terminal Server screen, probably,
there are some packages go in/out the router when you stay at the "view
screen" since the program need to communicate with the remote terminal
server to return the server status. This explains why the router will end
this session.

You can also take a screen shot of the "view screen" and send it to
v-rebc@microsoft.com for confirmation.

Any update, let us get in touch!

Best regards,

Rebecca Chen

MCSE2000 MCDBA CCNA

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security

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