Re: 1 client get licence error - all others ok

From: Vera Noest [MVP] (Vera.Noest_at_remove-this.hem.utfors.se)
Date: 12/09/04


Date: Thu, 09 Dec 2004 07:15:24 -0800

Delete the locally stored license from the client.

187614 - Removing Terminal Server Licenses from an RDP Client
http://support.microsoft.com/?kbid=187614

 --
Vera Noest
MCSE,CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
*----------- Please reply in newsgroup -------------*

"scott" <nospamscott@yahoo.com> wrote on 09 dec 2004:

> Hi,
>
> - A user attempted a connection from a WIN2k client (machine1)
> to a 2000 terminal server using the terminal server client and
> got a black screen.
>
> - Another user can connect ok from 2000 client and another ok
> from XP
>
> - From "machine1" it tried the max MTU text i.e ping -f -f 1500
> 99.99.99.99 to find the max MTU unit. It was the same on all
> machines when pinging the 2000 tserver.
>
> - I then install remote desktop on "machine1" and attempted a
> connection to 2000 tserver and a 2003 tserver
>
> 2000 gave me the following msg:
> "the remote computer disconnected the session because of an
> error in the licensing protocol. Please try contacting the
> remote computer again of contact your server administrator."
>
> 2003 give the following msg:
> "the remote session was disconnected because there are no
> terminal server client access licences for the computer. Please
> contact your server administrator.
>
> NOTE: all other XP and 2000 machines connect to the 2000 and
> 2003 terminal server using terminal server client and remote
> desktop with no problem.
>
> NOTE: dont even get a chance to login as admin.
>
> NOTE: tested with 3x 2000 tservers and 1x 2003 tserver.
>
> Is there something i can do to "machine1" to sort this problem ?
>
> Thanks for your time and any information.
> Scott



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