Re: Crashing sessions on Win2003 Terminal Services
From: Bj?rnar B. (bbolsoy_at_hotmail.com)
Date: 11/11/04
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Date: 11 Nov 2004 10:36:35 -0800
Hello Vera,
Well since the addition of the LJ2300, 2550 and 1150 drivers,
and doubleing the userbase, the problem worsend substantially.
I removed the 1150 driver yesterday, as it wasn't certified for
TS2003 by HP, but I just got feedback from a user which experienced
another crash today.
All other HP printerdrivers I have here are certified according to HP.
I also have a couple of other 3rd party drivers, such as an OKI5100C,
but it has been installed since day-1 and doesn't seem to have caused
any trouble. I've also been unable to find another driver substitute
for it that works, so far, or else I would swap it out.
The .inf solution is interesting, but it would mean customizing the
server, complicating setup, documentation etc. which I try my very best
not to do. Easier to change the local drivers on the client in my case,
as it's only about a dozen clients all in all.
Thank you for your feedback.
Regards...
"Vera Noest [MVP]" <Vera.Noest@remove-this.hem.utfors.se> wrote in message news:<Xns959D9AA299C0veranoesthemutforsse@207.46.248.16>...
> Did you install any 3th party printer drivers on the server?
> Many of those are not TS-compatible and can creash your spooler
> service or the server.
>
> The remedy is to uninstall all 3th party drivers and instead map
> the printers to a native driver, by creating a custom
> ntprintsubs.inf file.
> Details here:
>
> 239088 - Windows 2000 Terminal Services Server Logs Events 1111,
> 1105, and 1106
> http://support.microsoft.com/?kbid=239088
>
> --
> Vera Noest
> MCSE,CCEA, Microsoft MVP - Terminal Server
> http://hem.fyristorg.com/vera/IT
> *----------- Please reply in newsgroup -------------*
>
> bbolsoy@hotmail.com (Bj?rnar B.) wrote on 10 nov 2004:
>
> > Connection is ADSL in most cases.
> > It's been a problem for about three weeks, worsend when we
> > installed 6 new users with new color laserjet printers.
> >
> > NIC is Intel Pro/1000 CT.
> >
> >
> > Regards...
> >
> >
> >
> > cbdrako99 <cbdrako@hotmail.com> wrote in message
> > news:<8AD561DE-7F5E-4428-85F9-5ACD4192CF4F@microsoft.com>...
> >> Are the users local or are the connecting over a internet
> >> connection (VPN, WAN IP, Etc.) Also how long has this been
> >> happening? Is this a new server that has an Intel NIC Pro MT
> >> 1000?
> >>
> >> Chris
> >>
> >> "Bj?rnar B." wrote:
> >>
> >> > Hello,
> >> >
> >> > We have a serious problem with user sessions frequently
> >> > crashing on of our Win2003 TS setups. The symptoms are:
> >> > locked screen, "reconnecting box" and then a login window.
> >> > Any app or document in writing is lost, just as if it were a
> >> > fresh login.
> >> >
> >> > All clients are WinXP Pro with the latest RDP client and
> >> > normal local printer redirection.
> >> >
> >> > We suspect this is a printer issue as it happens randomly on
> >> > different setups, network types, company and locations, and
> >> > in some cases several users go down simoultaneously while
> >> > other times only individual users are affected.
> >> >
> >> > The eventlog shows up pretty scarse, with only printers
> >> > purging/deleting at the time of the incident.
> >> >
> >> > BTW, how does one set up more thorough eventlogging on
> >> > Win2003?
> >> >
> >> >
> >> > This got substantially worse after we added some new users
> >> > and Color LJ 3500 and LJ 2300 printerdrivers to the system.
> >> >
> >> > We've tried upgrading to the latest drivers and run Office
> >> > 2003 SP1 to no vail.
> >> >
> >> > Any tip is -greatly- appreciated.
> >> >
> >> >
> >> > Regards...
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