Re: Intermittent terminal service session connectivity problem?!

From: Vera Noest [MVP] (vera.noest_at_remove-this.hem.utfors.se)
Date: 08/03/04


Date: Tue, 03 Aug 2004 14:04:42 -0700

OK, I understand. And yes, since you have tried everything else, I
would at this point also do a fresh re-install of the laptop.
Always a bit unsatisfying not to know the exact cause of the
problem, but I guess solving it is the main goal...

 --
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
 --- please respond in newsgroup, NOT by private email ---

"dude" <dude@aol.com> wrote in
news:Os9EIhZeEHA.556@tk2msftngp13.phx.gbl:

> Only happens on this specific machine! There are numerous other
> machines in that same office joined into their own wacko domain
> and still able to logon with no problems. There are no trusts
> between the two domains, and there needn't be one. Users are
> using terminal services /RDP client software to login remotely
> via terminal services sessions. My understanding is that as
> long as the machine acquires a license, and user has a domain
> account where that terminal server sits, then they can login and
> get on with no issues. I seriously am ready to blow away that
> user's laptop.
>
> We already did:
> - deleted MSLicensing reg key on client machine, reboot, try to
> login.. same thing
> - applied SP4 on the Win2k install on his laptop
> - tried the newest version of RDP client
> - reset his domain password
> - checked terminal services property under his domain user name
> - checked that he has terminal services permission to logon
> - checked keyboard caps lock status
> - checked if he is typing in wrong password -> definitely NOT!
>
> access magically goes through after a few trys every morning.
>
>>
>> "Vera Noest [MVP]" <Vera.Noest@remove-this.hem.utfors.se> wrote
>> in message
>> news:Xns9534A6237232Averanoesthemutforsse@207.46.248.16...
>> > Have you checked the keyboard?
>> > Most common cause for intermittent login faulures, when you
>> > are convinced that the user types it in correctly.
>> >
>> > --
>> > Vera Noest
>> > MCSE,CCEA, Microsoft MVP - Terminal Server
>> > http://hem.fyristorg.com/vera/IT
>> > *----------- Please reply in newsgroup -------------*
>> >
>> > "dude" <dude@aol.com> wrote in
>> > news:u#UsmG$cEHA.3728@TK2MSFTNGP09.phx.gbl:
>> >
>> > > Ok, the exact message is:
>> > >
>> > > The system could not log you on. Make sure your User name
>> > > and domain are correct, then type your password again.
>> > > Letters in passwords must be typed using the correct case.
>> > > Make sure that Caps Lock is not accidentally on.
>> > >
>> > > The strange thing is, he types in the correct username and
>> > > password everytime. This happens only at first few
>> > > attempts, it then goes through after a few trys. On that
>> > > terminal server's security log. I receive Event 529 and
>> > > failure reason is "Unknown user name or bad password."
>> > > I've already tried deleting the license on the user's local
>> > > machine.. same thing still happens. User's laptop has
>> > > Win2k SP4 on it. I found MS article, Q290706, however he
>> > > doesn't have automatic logon with long password. So I'm
>> > > sort of at loss right now
>> > >
>> > > help please!
>> > > thanks



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