Re: Event ID: 1004

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From: Mike (anonymous_at_discussions.microsoft.com)
Date: 03/24/04


Date: Wed, 24 Mar 2004 06:26:12 -0800

When I go to Terminal Services Licenses, I see the
Existing Windows 2000 License Type is Built-In. Licenses
has Unlimited for Total and Available. 23 Issued.

There are no Event ID:1010 in Event Viewer.
 
I open Terminal Server, it has 25 concurrent connections.
Licensing Mode is per server. Properties of Windows
Server - Server Browser shows 25 Purchased and 4 Reached.

User has Windows XP Home Edition.

>-----Original Message-----
>Probably not, but that depends on the answers to my other
>questions:
>
>>Do you have available TS CALs on the TS Licensing Server?
>>Have you verified that the TS can locate the LS (if not,
the TS
>>will also log an eventID 1010 "cannot locate licensing
server").
>
>Is the client running XP Home or XP Pro? Home needs a TS
CAL that
>you have bought and installed on the LS, Pro should get a
build-in
>TS CAL from the Licensing server. None of this will work
if the TS
>cannot locate the LS.
>If the very first connection from this client was
refused, then
>there will not be a temporary license on the client at
all. If
>that is your scenario, it means that the grace period of
the TS
>has ended and it hasn't detected a LS. If it connected
once
>(receiving a temporary license), but was refused on the
second
>connection, then it probably means that there is no
available TS
>CAL on the licensing server, but there could be other
reasons as
>well, including network issues.
>
>What are the numbers in the TS Licensing Manager
regarding
>installed, available and issued TS CALs? Is the LS
issuing TS CALs
>to other clients without problems?
>
> --
>Vera Noest
>MCSE, CCEA, Microsoft MVP - Terminal Server
>http://hem.fyristorg.com/vera/IT
> --- please respond in newsgroup, NOT by private email ---
>
>"Mike" <anonymous@discussions.microsoft.com> wrote in
>news:1221701c41118$9c6f6590$a301280a@phx.gbl:
>
>> Will deactivate and reactivate the server help the
>> licensing issue?
>>
>>
>>>-----Original Message-----
>>>We are using Windows 2000 Server, and the client is
using
>>>XP to access TS. This is the first time the user is
>> trying
>>>to connect.
>>>Is there a way to remove the temporary client license?
>>>
>>>
>>>>-----Original Message-----
>>>>Do you have a TS Licensing Server installed and
>> activated?
>>>>Do you have available TS CALs on the TS Licensing
Server?
>>>>Have you verified that the TS can locate the LS (if
not,
>>>the TS will
>>>>also log an eventID 1010 "cannot locate licensing
>>>server").
>>>>What OS are your server and client running?
>>>>Has the client previously been able to connect (using
a
>>>temporary
>>>>license)?
>>>>
>>>> --
>>>>Vera Noest
>>>>MCSE, CCEA, Microsoft MVP - Terminal Server
>>>>http://hem.fyristorg.com/vera/IT
>>>> --- please respond in newsgroup, NOT by private
email --
>> -
>>>>
>>>>"Mike" <anonymous@discussions.microsoft.com> wrote in
>>>>news:1025501c40dc3$15db64a0$a401280a@phx.gbl:
>>>>
>>>>> User trying to connect to TS and receives an error
>>>message.
>>>>>
>>>>> I check event viewer and saw this message:
>>>>>
>>>>> "The terminal server cannot issue a client license."
>.
>



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