RE: Printing to local network printer via remote Terminal Services connection

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From: Patrick Rouse [MVP] (anonymous_at_discussions.microsoft.com)
Date: 03/02/04

  • Next message: jg_lic: "printing delays in TS clients" 
    Date: Mon, 1 Mar 2004 19:16:08 -0800

    Please see these, and it makes no difference what OS the client computers are using:

    http://www.workthin.com/tsp.htm

    Printers That Use Ports That Do Not Begin With COM, LPT, or USB Are Not Redirected in a Remote Desktop or Terminal Services Session
    http://support.microsoft.com/?kbid=302361

    Make sure you're using the latest RDWC (5.2.3790) available here:
    http://www.workthin.com/tsdown.htm

    Patrick Rouse
    Microsoft MVP - Terminal Server
    http://www.workthin.com
         
         ----- Derick Jackson wrote: -----
         
         Our company is based out of Michigan. Our employees can connect
         remotely to our email and file storage through Remote Desktop Web
         Connection (RDWC) on our Windows 2000 servers. We have had no
         problems with users connecting remotely, and no problems with users
         printing unless through a USB printer which is a known issue.
         
         Recently, our company opened a new location in Arizona. The folks in
         Arizona also connect to our email and file storage through the same
         RDWC on the same Windows 2000 servers. It should be noted that all
         clients are running Windows 2000 with Service Pack 4.
         
         The clients in Arizona have a Ricoh Aficio CL7000 printer on a
         network. The printer is just shared over a basic LAN. There is no
         direct connection to any machine, and no print server at this
         location. The drivers for the Ricoh Aficio CL7000 are installed on
         the host machine for RDWC.
         
         The clients in Arizona are unable to print to their Ricoh Aficio
         CL7000 via the RDWC. The printer is simply not shown as available to
         them through RDWC.
         
         Could someone offer advice on how to rectify this problem? Thank you
         very much in advance for your time.
         

  • Next message: jg_lic: "printing delays in TS clients"

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