RE: Users Can Not Paste

anonymous_at_discussions.microsoft.com
Date: 09/13/04 

Date: Mon, 13 Sep 2004 14:50:01 -0700

Greetings Feng Mao

The saga continues. So I have several points to make.

1. The article states that this is fixed is in SP 1. The
TS sever has service pack 4 installed.

2. At the console, when a paste operation is attempted,
the server *beeps*, similar to an error beep. Makes it
sound like the operation is blocked. It does not matter
which directory or local/network drive you are on, all
paste operations are not allowed. The beep happens only
at the console.

3. PK Zip cannot open/view Q252700_W2K_SP1_X86_en.exe. It
returns an error. When the executable is functioned, it
reports it will not install in the current service pack.

Do you think I should reinstall SP4?

I truly appreciate your patiences as I struggle with this
problem.

c.

>-----Original Message-----
>Hi Charlie,
>
>Thank you for the message!
>
>Yes, the article 252700 is not external published. It is
for internal
>reference. This is the reason that I did not include the
link to
>support.microsoft.com.
>
>I have downloaded the hot fix (file name is
12400_ENU_i386_zip.exe, after
>the extraction, the file name should be
Q252700_W2K_SP1_X86_en.exe). When
>you use WinZip or WinRAR to open
Q252700_W2K_SP1_X86_en.exe, you will find
>that it includes the below files and folder:
>Symbols - folder
>Hotfix.exe
>Hotfix.inf
>Sp1.cat
>Spmsg.dll
>Wlnotify.dll
>
>I include the content of the article below:
>
>==========================================================
====
>
>
>SYMPTOMS
>========
>
>When you use the Cut, Copy, and Paste commands on a
computer running the
>Terminal Services client to copy or move files, you may
not be able to cut,
>copy, and paste files to or from a computer that is
running as a Windows
>2000 Terminal Services host.
>
>CAUSE
>=====
>
>This issue is caused by incorrect environment variables
that are used to
>start Rdpclip.exe.
>
>RESOLUTION
>==========
>
>A supported fix is now available from Microsoft, but it
is only intended to
>correct the problem that is described in this article.
Apply it only to
>computers that are experiencing this specific problem.
This fix may receive
>additional testing. Therefore, if you are not severely
affected by this
>problem, Microsoft recommends that you wait for the next
Windows 2000
>service pack that contains this fix.
>
>To resolve this problem immediately, contact Microsoft
Product Support
>Services to obtain the fix. For a complete list of
Microsoft Product
>Support Services phone numbers and information about
support costs, visit
>the following Microsoft Web site:
>
> http://support.microsoft.com/default.aspx?
scid=fh;EN-US;CNTACTMS
>
>NOTE: In special cases, charges that are ordinarily
incurred for support
>calls may be canceled if a Microsoft Support Professional
determines that a
>specific update will resolve your problem. The typical
support costs will
>apply to additional support questions and issues that do
not qualify for
>the specific update in question.
>
>The English version of this fix should have the following
file attributes
>or later:
>
> Date Time Size File name
> -----------------------------------------
> 01/27/00 07:41p 53,520 Wlnotify.dll
>
>
>NOTE: If you didn't install Terminal Services Client and
run from
>MSTSC.EXE, you can not copy/paste between sessions. You
should install
>Terminal Services Client from the installation point ( by
default it is
>located at C:\WINNT\system32\clients\tsclient) in order
to enable
>copy/paste operations.
>
>
>STATUS
>======
>
>Microsoft has confirmed that this is a problem in the
Microsoft products
>that are listed at the beginning of this article.
>
>MORE INFORMATION
>================
>
>For additional information about how to install Windows
2000 and Windows
>2000 hotfixes at the same time, click the article number
below to view the
>article in the Microsoft Knowledge Base:
>
> KBLink:249149.KB.EN-US: Installing Microsoft
Windows 2000 and Windows
> 2000 Hotfixes
>
>==========================================================
====
>
>So, please double check with the support professional you
contacted to make
>it sure that you got the correct hot fix. Or, please
verify that you have
>installed Windows 2000 with Server Pack 1 or later to
avoid this issue.
>
>Have a nice day!
>
>Thanks & Regards,
>
>Feng Mao [MSFT], MCSE
>Microsoft Online Partner Support
>
>Get Secure! - www.microsoft.com/security
>

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