Re: Client connection keeps on dropping

From: Francois G (anonymous_at_discussions.microsoft.com)
Date: 05/30/04

  • Next message: anonymous_at_discussions.microsoft.com: "Client connection keeps on dropping" 
    Date: Sat, 29 May 2004 23:27:18 -0700

    Hello Carol,

    I am having the exact same problem and I have not figured
    it out yet either.... running hundreds of end-users and
    getting serious complaints every single day.

    Besides the firewall timeout possibility, any MVP out
    there would know the answer to that one ???

    :-)

    Francois

    >-----Original Message-----
    >Carol,
    >
    >Does your firewall have a session timeout setting? We
    were using a SonicWall
    >Pro 200 and we had to increase the timeout. Do the users
    ever get
    >disconnected if they are actually working in the session?
    >
    >My bet would be your firewall. Do you have a VPN in
    place, the reason I ask
    >is that you could test the theory by connecting them over
    the VPN then see
    >if the connection times out.
    >
    >I have customers that I can TS to all day over VPN but if
    I do it direct to
    >the firewall IP I get disconnected by the firewall
    timeout.
    >
    >Good luck
    >Greg
    >Greg_New@hotmail.com
    >
    >"Carol" <anonymous@discussions.microsoft.com> wrote in
    message
    >news:72C47C71-A681-4826-9086-31C1A8F89C94@microsoft.com...
    >> Please help!
    >>
    >> i have remote windows 98 clients running RDP client
    connecting to a
    >windows 2000 terminal server. The terminal server is
    within a windows NT
    >domain. The clients can connect to the terminal server
    without any problems.
    >However, as soon as the terminal session is minimized and
    runs in the
    >backgroud, the session is dropped within minutes.
    >>
    >> The connection configuration is set as follows;
    >>
    >> 1. End a disconnected session - 2 hrs
    >> 2. Active session limit - 3 hrs
    >> 3. Idle session limite - 3 hrs
    >>
    >> The following registry settings have also been modified;
    >>
    >> 4. HKLM\System\current control set\control\terminal
    server\KeepaliveEnable
    >is set it to 1
    >> 5. Both keepAlivetime and KeepAliveInterval under
    TCP/IP parameters in the
    >registry have also been changed.
    >> 6.
    >HKLM\System\CurrentControlSet\Services\Tcpip\parameter\Tcp
    MaxDataRetransmiss
    >ions has been changed to 10
    >>
    >> The remote users are connecting to the terminal server
    via DSL, private
    >WAN. Does anyone have any idea why this is happening?
    Your help will be
    >much appreciated
    >>
    >>
    >>
    >>
    >
    >
    >.
    >

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