Re: Client connection keeps on dropping

From: Greg (greg_new_at_hotmail.com)
Date: 05/06/04

  • Next message: Patrick Rouse [MVP]: "RE: DOS applications" 
    Date: Thu, 6 May 2004 18:58:01 +0100

    Carol,

    Does your firewall have a session timeout setting? We were using a SonicWall
    Pro 200 and we had to increase the timeout. Do the users ever get
    disconnected if they are actually working in the session?

    My bet would be your firewall. Do you have a VPN in place, the reason I ask
    is that you could test the theory by connecting them over the VPN then see
    if the connection times out.

    I have customers that I can TS to all day over VPN but if I do it direct to
    the firewall IP I get disconnected by the firewall timeout.

    Good luck
    Greg
    Greg_New@hotmail.com

    "Carol" <anonymous@discussions.microsoft.com> wrote in message
    news:72C47C71-A681-4826-9086-31C1A8F89C94@microsoft.com...
    > Please help!
    >
    > i have remote windows 98 clients running RDP client connecting to a
    windows 2000 terminal server. The terminal server is within a windows NT
    domain. The clients can connect to the terminal server without any problems.
    However, as soon as the terminal session is minimized and runs in the
    backgroud, the session is dropped within minutes.
    >
    > The connection configuration is set as follows;
    >
    > 1. End a disconnected session - 2 hrs
    > 2. Active session limit - 3 hrs
    > 3. Idle session limite - 3 hrs
    >
    > The following registry settings have also been modified;
    >
    > 4. HKLM\System\current control set\control\terminal server\KeepaliveEnable
    is set it to 1
    > 5. Both keepAlivetime and KeepAliveInterval under TCP/IP parameters in the
    registry have also been changed.
    > 6.
    HKLM\System\CurrentControlSet\Services\Tcpip\parameter\TcpMaxDataRetransmiss
    ions has been changed to 10
    >
    > The remote users are connecting to the terminal server via DSL, private
    WAN. Does anyone have any idea why this is happening? Your help will be
    much appreciated
    >
    >
    >
    >

  • Next message: Patrick Rouse [MVP]: "RE: DOS applications"

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