RE: Getting Kmode Exception errors
From: Terrence Tan [MSFT] (a-ttan_at_microsoft.com)
Date: 10/06/04
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Date: Wed, 06 Oct 2004 22:11:05 GMT
>From what you've mentioned, it appears to be a 3rd party app causing the
issue.
Any software/hardware changes made prior to the issue?
You could try the following tshooting steps:
1) copy msconfig.exe from XP client (C:\WINDOWS\PCHealth\HelpCtr\Binaries)
to the 2000 server.
2) From the 2000 server, go to start, run, type "msconfig" (w/o the quotes)
or just double-click on the file.
3) Under services tab, select hide all MS services. Click Disable All.
4) Go to startup tab, Click Disable All.
5) Boot to normal mode. (you should be able to).
6) go back to msconfig and re-enable half of the services (the ones you
don't think is causing the issue).
7) Boot to normal mode, and so on....until you isolate what app/service is
causing the bugcheck.
***
Terrence Tan [MSFT]
Microsoft Enterprise Platforms Support
"What is it that binds us to this place as to no other? It is not the well
or the bell or the stone walls or the crisp October nights...No, our love
for this place is based upon the fact that it is as it was meant to be
The University of the People." - Charles Kuralt
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<Subject: Getting Kmode Exception errors
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<
<>-----Original Message-----
<>Help system crash with Kmode_Exception_Not_Handled
<>0x0000001e(0xc0000005)), 0xf7163ab0,0x00000000,
<0x00000000
<>
<>Does anyone know what this means, This is the only error
<>info and no file or driver are named.
<>
<>System: Dell725N NAS
<>
<>.
<>I get this error on normal W2K Server bootup. I can
<bootup in safe mode with network support. without problem
<and can see NAS drives
<
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