Re: CD-ROM issues
From: Bill Zinn (billzinn_at_pcisys.net)
Date: 08/25/04
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Date: Wed, 25 Aug 2004 14:15:00 -0700
Error code? What error code? I received no error
code .... just the message that "nt5inf.cat" could not be
found and the 'path' entry area automatically shows a
reference to something
like "//catroot/cdrom/nt5inf.cat" ...
which looks to me as some sort of "variable" that the
installtion program is attempting to "fill in the blanks"
from.
>-----Original Message-----
>You didn't mention the error code but this article may
help.
>
>http://support.microsoft.com/default.aspx?scid=kb;
[LN];270008
>
>--
>Regards,
>
>Dave Patrick ....Please no email replies - reply in
newsgroup.
>Microsoft Certified Professional
>Microsoft MVP [Windows]
>http://www.microsoft.com/protect
>
>"Bill Zinn" wrote:
>| One of our "workstations" running W2K has suddenly
>| developed a problem that I can't seem to overcome, no
>| matter what I do....
>| Late this past week, suddenly the CD-ROM installed in
this
>| system "disappeared" from the Windows Explorer, so I
>| checked in the Device Manager for any "issues". The
>| Device Manger shows a yellow "!" over the drive and the
>| details sections reflects a problem in loading the
drivers
>| for the drive. My initial reaction was that the old CD-
>| ROM had finally "died" (it was almost four years old and
>| NOT a particularly "good" one anyway...), so I replaced
it
>| with a new CD-R/W ...
>| The problem is that even with the new CD, I still have a
>| problem with the drive which still reflects an issue
with
>| loading the drivers.
>| I tried to re-install Windows by doing a "repair" of the
>| existing installation after "booting" from the SP4 CD
>| (naturally, the "ERD" disk for this PC is "toast" and
>| cannot be read anymore so I had to do the "automatic"
>| repair after the installation process "found" the
existing
>| W2K install).
>| After deleting all the 'normal' files to accomplish this
>| repair, I then got an error message after it had begun
to
>| copy files to the hard disk that the file "nt5inf.cat"
>| could not be found and the prompt was to enter
the 'path'
>| to locate this file. Apparently, the installation
process
>| had somehow "lost" the CD-ROM drive and could no longer
>| access it...
>| After examining ANOTHER W2K computer, I 'manually'
entered
>| the path statement of the requested file and
>| it "incremented" to another file it could not find
(since
>| it no longer had access to the CD-ROM) - which I
manually
>| searched out on the ohter PC and entered THAT path
>| statement...
>| This whole process then continued and I had to manually
>| enter a path for approximately 70 some files that the
>| installation process required and could not "find"...
>| and I STILL have no CD-ROM available in this
installation.
>|
>| As a test, I took a brand new hard disk right outta the
>| box and installed it into this PC and loaded a fresh,
>| clean installation of W2K without a single "hitch" -
>| flawless installation from start to finish. From this,
I
>| have to suspect that the hardware in this PC is fully
>| functional and the "error" in the other installation is
a
>| problem with the registry somewhere.
>| I CANNOT simply format this drive and start from scratch
>| yet (on the old 30 Gb disk) as there is a phenomenal
>| amount of data that we NEED to have acccessible NOW for
>| others on our P2P network. Then there's the unenviable
>| task of re-installing all the apps that the operator of
>| this PC needs.
>| The last time something "ugly" happened to a similar
PC's
>| Windows installation and we had to "format and start
from
>| scratch", it took us something in the neighborhood of
>| eleven hours just to re-load all the software, configure
>| user accounts, file "sharing", Internet access,
printers,
>| scanners, and all the rest of the "necessary" software
and
>| hardware needed.....
>| Somehow there's GOT to be a way to alleviate this
problem
>| WITHOUT having to "blow it all away" and start again
from
>| scratch .....
>| HELP!
>|
>
>
>.
>
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