Re: patch error on Office SR-1 reinstall

From: John Temmerman (tenorsaxxy_at_aol.com)
Date: 07/25/04 

Date: 25 Jul 2004 14:15:02 -0700

Thanks for your posts.

With all due respect, it looks like a Windows problem to me. The
programs were installed and working until the virus hit. They are
still there! Windows won't recognize them, though.

"Dave Patrick" <mail@NoSpam.DSPatrick.com> wrote in message news:<O76vL6kcEHA.4092@TK2MSFTNGP11.phx.gbl>...
> Ask them in office.setup
>
> --
> Regards,
>
> Dave Patrick ....Please no email replies - reply in newsgroup.
> Microsoft Certified Professional
> Microsoft MVP [Windows]
> http://www.microsoft.com/protect
>
> "John Temmerman" wrote:
> | I had a virus attack which really screwed up my computer. I FINALLY
> | reinstalled Win2000 professional last weekend and have done as many
> | updates as i can, even though I invariably get install errors during
> | the updates.
> |
> | Since I reinstalled, it won't let me get into Excel or Outlook, saying
> | the application needs to be installed.
> |
> | I try installing using my Ofiice SR-1 professional (academic edition)
> | disks and invariably get the following message:
> |
> | "The patch package could not be opened. Verify that the patch package
> | exists and that you can access it, or contact the application vendor
> | to verify that this is a valid installer patch package".
> |
> | I've tried restoring from a backup without result. If I could identify
> | WHICH windows config file has the error, I could overwrite it with a
> | backup.
> |
> | Microsoft's asian call center was no help whatsoever. Apparently they
> | have not encountered the error before.
> |
> | Please help. I really need EXCEL.

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