Re: Is it HighPoint, is it Seagate, or is it Windows 2000 Professional
anonymous_at_discussions.microsoft.com
Date: 06/07/04
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Date: Mon, 7 Jun 2004 06:56:00 -0700
Thanks for your response G.Beat,
Yes, being out of my knowledge zone and emotionally upset
did result in one main error on my part.
There is the error occassioned by a seasoned Microsoft
tech operative also to consider. He did not have the same
emotional "charge" as I had at the prospect of losing my
valuable possession. His technical knowledge was more
authoritative than actual. And his instruction was that I
should "reformat" my hard drive. It is at this point that
the factual loss of my three years of work data and
various paid for software applications (stored on my hard
drive) became "unrecoverable" by simple means and now
require an expensive job of "recovery" to be done by data
recovery professionals.
How would you deal with the Microsoft tech support guy's
dismissive manner ("dismissive" is one way to describe
his manner.) And the fact that the tech support guy said
to me that the data on my hard drive was unrecoverable ?
What's you take on this?
>-----Original Message-----
>
>"JayC BuzzWord" <anonymous@discussions.microsoft.com>
wrote in message
>news:17f7701c44a47$411d01d0$a601280a@phx.gbl...
>The state of Play
>=================
>
>Okay guys: a few weeks ago, while using my beloved
>desktop, it crashed to "blue screen error".
>
>
>*** STOP: 0x0000007B (0x81482E50, 0xC0000032, 0x00000000,
>0x00000000)
>INACCESSIBLE_BOOT_DEVICE
>
>I am completely new to the 'seriously crashed machine'
>scene. And really shaken-up, I tried a Norton Recovery
>diskette
>(which went and wrote a Windows Millenium "boot block"
>onto my hard drive, by way of "system recovery").
>Then I tried to boot my system: Windows reported
>an "invalid disk array".
>Then with my heart in my mouth ( 'cos things seemed to
>have gotten worse) I learnt from the internet that Norton
>(System) Recovery Diskettes are made to recover Win9x and
>WinME systems -- Ouch!
>
>[snip]
>
>Any ideas -- anybody? Good, workable advice and
>instruction will be especially welcome.
>
>Thanks
>--------------------------------------------------------
>Jay -
>
>My advice is to: contact a qualified
restoration/recovery company -
>especially if this 3 years of data
>is of high value (e.g. business, client).
>It is not advisable to work on computers in a
restoration mode -- when you
>are emotionally charged (shaken) --
>this inevitably leads to mistakes or steps taken that
make the situation
>worst -- or leads to inability to recover this data.
>
>Ontrack Data Recovery is a company that I have utilized
for over 20 years
>for complex or difficult recovery situations.
>They have offices worldwide.
>http://www.ontrack.com/
>
>The failure could be a RAID controller or one of the 2
hard drives itself
>
>gb
>
>
>.
>
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