Re: Starting Windows 2000 hangs on new install.
From: Kevin Lawton (kepla_at_btinternet.com)
Date: 04/26/04
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Date: Mon, 26 Apr 2004 23:28:57 +0000 (UTC)
Geoffw <gwinnetSPAM@SPAMhotmail.com> wrote:
| what are the power settings on the motherboard apm/acpi ??
To keep things simple, I've got all power management turned off while I get
this problem sorted out.
| win2K is very fussy about hardware
Dead right there ! - it loves the Duron 650, but hates the XP2400, while
Windows Me is happy with either.
| is the fan mounted Ok on the cpu - temp problems ?
Oh yes, and with a nice thin smear of Arctic Silver too. CPU temperature
through the BIOS reports at 43 degrees on the XP2400. Have tried the system
on an overnight burn-in with little temperature rise - one or two degrees at
most.
| faulty power supply ?
I've tried two replacements with no change. The current branded 550w job
should be more than good enough for this minimal system. Voltage levels
reported in the BIOS are within spec - checked against AMD recommended
figures.
| rotate the ram perhaps one is faulty.
Tried several - all PC2700 - some Crucial, some Samsung, some others.
Different slots too. Same result every time.
| re seat on cards and peripherals.
The only card at the moment is the Matrox G400 AGP graphics card. Have tried
a Matrox Mystique 220 PCI graphics card instead - same result.
| I think you mentioned but try a minimal setup first
Really minimal - I've even tried removing the DVD and floppy drives, booting
with only a HDD in place.
| good luck
Thanks, but I'm beginning to feel that a miracle is needed !
Kevin.
| "Kevin Lawton" <> wrote in message
| news:c6gimt$d15$1@hercules.btinternet.com...
|| Oh dear - no hope for me then ! :-(
|| All the various bits for this new PC were gradually purchased last
|| Autumn. I was then busy working away from home over the winter so I
|| only got the time to try putting everything together about 3 weeks
|| ago. Logically, I find it difficult to understand why one build
|| using a set of components might work while another build using
|| identical components might fail. I can accept that it might happen
|| occasionally but, in the absence of an actual fault somewhere, I
|| can't understand it.
|| Given that all other parts have been swapped, the logical conclusion
|| is that the problem lies between the CPU and Windows 2000. Either
|| the XP2400 is unable to work in some way that only Windows 2000 (and
|| no other op system) requires, or Windows 2000 is trying to do
|| something with the XP2400 (and not with other processors) which the
|| XP2400 should not be doing. The problem lies in proving which one -
|| the XP2400 or Windows 2000 - is faulty. In the absence of decent
|| diagnostics from Windows 2000, and comprehendsive CPU test and
|| diagnostic software, this is pretty much impossible. Purchasing
|| either another XP2400 CPU, or another copy of Windows 2000, is not a
|| financially viable option for me.
|| The one thing I think I need now is some way forward. By all
|| accounts an XP2400 on a GA-7VRXP should be able to run Windows 2000,
|| so it is case of pin-pointing the problem.
|| Very gratefull for all the help received so far, I'm hoping that
|| somebody has a good idea.
|| TIA
|| Kevin.
||
|| DL <> wrote:
||| I mention BT merely as an example of my experience with a piece of
||| hardware not functioning, whilst on an identical setup it was ok.
||| I'm trying to point out; that there are occasions when with
||| identical setups one will work and the other will not.
||| The likelyhood is that if you were able to swap out the mobo and cpu
||| for identical products it would be OK.
||| The only hope for this is if you bought at same time from same
||| supplier
|||
||| "Kevin Lawton" <> wrote in message
||| news:c6g47v$clh$1@hercules.btinternet.com...
|||| DL <> wrote:
||||| BT? - your ISP is BT
||||
|||| Well yes, my ISP is BT but I don't think they'd want to get
|||| involved with a hardware or software problem on a machine which
|||| hasn't got as far as being 'connected' yet. It can be bad enough
|||| (and very time-consuming) trying to get BT to help when there's a
|||| connection problem, or their DNS servers are down. Their
|||| expensive-to-call helpdesk staff just follow a 'script' of
|||| inappropriate questions and misleading suggestions (like insisting
|||| that I should re-install all my software and buy a new router when
|||| they have a DNS problem !). I can imagine they'd probably have me
|||| going out buying a new monitor, or removing the HSF to see if the
|||| XP2400 gets warm enough ! Their support is worse than useless -
|||| the only reason I stick with them is because it would be too much
|||| hassle if I lost this e-mail address as I use it to get work.
|||| I've already tried swapping out the m/board for another identical
|||| one - and the problem was identical too. I could have a shot at
|||| trying to return the CPU, but I'd need to show that it is faulty
|||| first. As it will merrily run Windows Me (or several other op
|||| systems I've tried) with no problem then that is going to be
|||| difficult. I could counter that with saying that a Duon 650 does
|||| run everything fine.
|||| The one variable I haven't tried in this 'equation' yet is a
|||| completely different m/board. It might just be that the combination
|||| of GA-7VRXP, XP2400 and Windows 2000 are incompatible. At the
|||| moment, I can swap the XP2400 for a Duron 650, or swap Windows 2000
|||| for Windows Me and get a result. What I haven't tried is some
|||| different m/board. The main barrier with this is that a new m/board
|||| is just as inaffordable as a new CPU.
|||| I think my PC is bad for my mental health !
|||| Kevin.
||||
||||| I spoke with them because I was able to identify the initial
||||| problem as been with their hardware.
||||| The problem is that you have at least three pieces of kit, any of
||||| which could be the problem, though its more likely to be hardware
||||| than software. If you recently purchased mobo or cpu are you able
||||| to exchange ?
|||||
||||| "Kevin Lawton" <> wrote in message
||||| news:c6f48p$irc$1@titan.btinternet.com...
|||||| DL <> wrote:
||||||| Nothing special as far as I'm aware, I only had the problem with
||||||| one AMD cpu, never cured it and I did swap it for another
||||||| identical cpu, gave up, upgraded mobo and cpu.
||||||| There have been reports of the occasional problems with various
||||||| hardware and AMD, though this was some years ago, where
||||||| seemingly with identical hardware one would have a conflict and
||||||| the other wouldnt.
||||||| I got into some deep conversations with BT and AMD over this
||||||| issue.
||||||
|||||| BT ? - who are they ?
|||||| I would really like for MS to be involved. After all, it is
|||||| Windows 2000 which is going wrong and failing to provide an
|||||| error message. I'll certainly have words with AMD support, who I
|||||| expect will refer me to Gigabyte, who in turn will either ignore
|||||| me or refer me elsewhere.
|||||| The question is: if I were to go out and buy another GA-7VRXP
|||||| m/board, AMD XP2400 processor, and a fresh shrink-wrapped copy of
|||||| Windows 2000 would it all work ?
|||||| Kevin.
||||||
||||||| "Kevin Lawton" <> wrote in message
||||||| news:c6eqjg$43g$1@titan.btinternet.com...
|||||||| DL <> wrote:
||||||||| I've changed mobo's and cpu's on many Win2K setups the only
||||||||| one I had trouble with was a1.3Duron, and that was an heat
||||||||| problem, even using OTT coolers - never got to the bottom of
||||||||| it!!
|||||||||
||||||||| When I mentioned entering the bios I meant was the new cpu
||||||||| being correctly identified
||||||||
|||||||| Yes - the BIOS identifies both the Duron 650 and the XP2400
|||||||| correctly. In the Windows Me installation which works with
|||||||| either processor (I swap HDs) I have a few utilities which can
|||||||| run system identification and
||||||| benchmarking -
|||||||| everything shows up correctly with all of them. What I don't
|||||||| have is any software to fully test out a CPU. I can identify
|||||||| it, burn it in and benchmark it - but not fully test it, the
|||||||| whole works - all instructions, caches, pipelines, everything.
|||||||| I think that this would have to be my next step short of
|||||||| actually buying another XP2400 (ouch - my poor wallet). I
|||||||| guess there isn't a special way you have
|||||||| to install Windows 2000 on an XP processor because of the SSE
|||||||| instructions, is there ?
|||||||| TIA
|||||||| Kevin.
||||||||
||||||||| "Kevin Lawton" <> wrote in message
||||||||| news:c6deah$s2r$1@sparta.btinternet.com...
|||||||||| DL <> wrote:
||||||||||| Sorry missed the line about mobo;
|||||||||| No worries, mate, it was early on in the thread.
| ;-)
||||||||||| With mobo switches on auto, Boots/Runs OK with
| Duran. - yes?
|||||||||| Oh yes, yes, yes. I can even play around with the FSB and
|||||||||| multiplier switches and overclock the Duron 650 up to 897 MHz
|||||||||| and it still
|||||||||| works fine. Solid processor, that Duron.
||||||||||| Matrox drivers installed for win2k? - yes?
|||||||||| Well, no they weren't. Matrox cards do the standard VESA
|||||||||| modes properly so they are fine with Windows 'generic VGA
|||||||||| card' drivers.
|||||||||| I have now tried installing the latest Matrox drivers and
|||||||||| guess what ? - no change.
||||||||||| Change the cpu, restart, enter the bios and check settings,
||||||||||| eg cpu.
|||||||||| I've tried this, with the settings on auto and with the
|||||||||| settings forcing the correct FSB and multiplier. I've even
|||||||||| tried underclocking the XP2400 a bit. Still no change - works
|||||||||| fine in Windows Me and hangs at Windows 2000
| startup.
||||||||||| If OK reboot from win2k installation disk ( you may have to
||||||||||| enable boot from cd in bios) and repair.
|||||||||| Tried this and of course the repair installation hangs after
|||||||||| the 'Starting Windows' progress bar again. Had to swap back
|||||||||| to the Duron 650 to get that to finish again.
||||||||||| Other than that you appear to have covered
| everything.
|||||||||| That's what I thought, but there is still a problem. The way
|||||||||| things are going I might be better off using this PC as
|||||||||| landfill and 'cover everything' with concrete !
||||||||||| Good luck
|||||||||| I think I need more than luck - I need a miracle. At least, I
|||||||||| could do with some decent diagnostics out of Windows 2000. I
|||||||||| don't really want to have to spend the rest of my life trying
|||||||||| to edit video on a Duron 650.
|||||||||| Thanks for the help.
|||||||||| Kevin.
||||||||||
||||||||||| "Kevin Lawton" <> wrote in message
||||||||||| news:c61h6v$r0f$1@titan.btinternet.com...
|||||||||||| Sorry- I though that was known. The motherboard is a
|||||||||||| Gigabyte GA-7VRXP (I have tried two samples) Rev1.1, as
|||||||||||| staed in my original post which is still at the foot of
|||||||||||| this thread. Originally I left the m/board switches for
|||||||||||| FSB and multiplier in the 'auto' setting, as was the
|||||||||||| memory bus clock. Since then I've tried slowing things
|||||||||||| down from 133 MHz to 100 MHz on the FSB (effectively 266
|||||||||||| -> 200 due to DDR), and from 166 MHz to 133 MHz then 100
|||||||||||| MHz on the memory bus clock (DDR = 333 -> 266 -> 200).
|||||||||||| Same result every time - problem persists.
|||||||||||| M/board BIOS is 'F12', which is the latest on the Gigabyte
|||||||||||| web site. Not too sure what else I can adjust without doing
|||||||||||| damage. Kevin.
||||||||||||
|||||||||||| DL <> wrote:
||||||||||||| If I understand correctly;
||||||||||||| Using Duran, win2k installed and booted correctly
||||||||||||| With XP2400 it wouldnt boot ( Win98 is I believe slightly
||||||||||||| more hardware 'fault' tolerant)
||||||||||||| If this is the case might suggest a mobo setting, with
||||||||||||| this cpu, or possibly bios update required.
||||||||||||| What is the mobo?
|||||||||||||
||||||||||||| "Kevin Lawton" <> wrote in message
||||||||||||| news:c60fh8$dc7$1@sparta.btinternet.com...
|||||||||||||| I'm on about as mininal as the system can go anyway, the
|||||||||||||| only card being the Matrix G400 graphics card.
|||||||||||||| I've tried swapping every system component individually
|||||||||||||| for a replacement - except for the processor (expensive
|||||||||||||| !). The
|||||||||||||| same result every time - the system hangs when the
|||||||||||||| 'Starting Windows' progress bar completes. With a fresh
|||||||||||||| install, this
|||||||||||||| is as far as I can get - the install
|||||||||||||| hasn't completed sufficiently to give me any 'recovery'
|||||||||||||| options.
|||||||||||||| I did try swapping out the XP2400 processor for an old
|||||||||||||| Duron 650 - and it worked fine ! Problem with that is
|||||||||||||| that the Duron 650 doesn't give enough performance for
|||||||||||||| the video editing I'm
|||||||||||||| planning to do.
|||||||||||||| After the system was fully working with the Duron 650 I
|||||||||||||| went back to the XP2400 and the problem re-emerged just
|||||||||||||| the same.
|||||||||||||| I also tried installing Windows Me and that runs on the
|||||||||||||| XP2400 fine, so I'm not inclined to blame the processor.
|||||||||||||| Could there be something which Windows 2000 is doing with
|||||||||||||| the XP2400 which doesn't happen with a different
|||||||||||||| processor or op system ?
|||||||||||||| I'm really confused with this - any help gratefully
|||||||||||||| appreciated. Kevin.
||||||||||||||
|||||||||||||| DL <> wrote:
||||||||||||||| Tried installing to min sys, Monitor, KeyB, mouse,cd -
||||||||||||||| no cards, extra hardware
||||||||||||||| and or with a single DDR?
|||||||||||||||
||||||||||||||| "Kevin Lawton" <> wrote in message
|||||||||||||||
| news:15bf201c41b60$b9c8a000$a601280a@phx.gbl...
|||||||||||||||| I've just installed Windows 2000 onto a new machine and
|||||||||||||||| it hangs indefinitely when the 'Starting Windows'
|||||||||||||||| progress bar completes. No error messages or re-boots -
|||||||||||||||| it just hangs. Machine spec:
|||||||||||||||| AMD XP2400 processor,
|||||||||||||||| Gigabyte GA-7VRXP m/board,
|||||||||||||||| 2 x 256 Mb DDR PC2700 RAM,
|||||||||||||||| 330w PSU,
|||||||||||||||| Seagate 60 Gb HDD.
|||||||||||||||| The m/board, memory and HDD have been swapped-out with
|||||||||||||||| no change in result. The system can boot into DOS, from
|||||||||||||||| either floppy or HD fine.
|||||||||||||||| I think I might have seen similar problems reported
|||||||||||||||| before, but don't recall seeing any solution.
|||||||||||||||| Please help.
|||||||||||||||| Regards,
|||||||||||||||| Kevin.
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