HKLM\Software key grayed out

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Good morning,

The details:

Windows 2000 SP4
IIS 5
..Net Framework 1.1
SQL 2000 SP3


The problem: HKLM\Software key becomes intermittently inaccessible. This
occurs on both a development box and a production box (both similarly loaded
to the specs above). I'd post some event log messages, but there aren't any
that seem relevant to the problem. A reboot resolves the problem, but we've
had it reoccur.

Originally we'd thought that the symptoms were limited to the scheduled TSM
backups failing (couldn't read the password from the registry).
Unfortunately, we now have the problem that there's a process run that
schedules a job using Task Scheduler. That fails, due to the registry
problems.

I've attempted to take ownership of the key, but the dialog fails with
"Unable to display security permissions." Searches on Google and MSKB come
up with nothing (so far). I'd like to resolve the problem without
rebooting the server if possible.

I'll be happy to gather/post any additional information that might prove
useful.

Thanks,

Matt Nowell


.

Relevant Pages

  • Re: HKLMSoftware key grayed out
    ... A reboot resolves the ... > TSM backups failing (couldn't read the password from the registry). ... > schedules a job using Task Scheduler. ... That fails, due to the registry ...
    (microsoft.public.win2000.registry)
  • Re: HKLMSoftware key grayed out
    ... > there's a process run that schedules a job using Task Scheduler. ... due to the registry problems. ... Yet this is gone on a reboot? ... replace from last available backup hive file). ...
    (microsoft.public.win2000.registry)