Re: Could not unload user registry hive when logoff

From: Steve Parry [MVP] (k100rs_1990_at_nospam.hotmail.com)
Date: 01/31/05


Date: Mon, 31 Jan 2005 16:46:02 -0000

Edward Yang fumbled, fiddled and fingered:

> This seems to be a very stubborn problem. I think once I saw articles
> that say SP3 or SP4 already fixes the bug, but I still get this error
> in Event Log. I have SP4 and all latest hotfixes installed for all
> Windows 2000 boxes.
>
> I also occasionally experience very *long* time of logoff. It's just
> unbearable.
>
> Is there any way or thirdparty fix for this?

start
run
type
gpedit.msc

navigate to

Computer Configuration
     Administrative Templates
        System
         Logon

Maximum retries to unload and update user profile ...

set enabled and to say 5 ... default if not configured is 60!!
(the error may still persist but shutdown will be faster)

you can also try

Start
Run
type
net stop spooler
click OK

before shutdown

also see

http://support.microsoft.com/default.aspx?scid=kb;en-us;837115&Product=win2000

in particular

"User Profile Hive Cleanup Service"

http://www.microsoft.com/downloads/details.aspx?familyid=1B286E6D-8912-4E18-B570-42470E2F3582&displaylang=en

-- 
Steve Parry BA (Hons) MCP MVP
http://www.gwynfryn.co.uk


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