Printing a PDF from Outlook causes Z@??.tmp files to occur that can't be deleted

We have this nasty problem with pdf-files: when a user on our Terminal Server 2003 r2 prints a pdf (with the advanced feature "Print as image" not enabled) _from_ it's Outlook client, one of these Z@??.tmp files won't be deleted anymore. I've tested this on both a Windows 2000 as a 2003 r2 Terminal Server, with various versions of Acrobat Reader version 5.0.5 - 7.0.8 and both Office 2000 as Office 2003... Al the same.

The problem the user experiences is the next day when (s)he tries to login and a part of their local settings are gone, like the quick launch and e-mail signature. That is caused because the local profile of the user on the TS isn't completely cleaned up. These .tmp-files can't be deleted without rebooting the server, it appears to me like they're being registered as "in use" but that actually no one or a false identifier is using these files.

The only thing i can do now is every day cleaning up de local "Documents and Folders"-folder to see if there are user profiles that are corrupted in this way. Then i move them to another folder (i can't delete these folders that contain these tmp-files) and after i rebooted the server after some Windows Updates i delete this folder.

First i thought it was a specific problem of the printer driver of Konika Minolta but as it appears now, it really has something to do with printing more in general. These tmp-files are also created with other drivers.

Any help is really appreciated.

Hans

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