Status Update - "Out of Paper" - HELP!

Background:
I've got 6 Windows 2000 (sp4) print servers here. Four of them are
officially "Highly-Reliable". We only use PostScript and UNIDRV-based
drivers, only version 3 "User Mode" drivers, only Standard TCP/IP ports
and no odd-ball printers (i.e. no inkjets, plotters, multi-function
devices, label writers, etc). In short, these four print servers are
hosting a couple hundred HP LaserJets and Xerox Phasers apiece. For
the most part these four run flawlessly and have for about 3 and a half
years now. The other two we call "legacy" print servers and they house
all the monolithic driver engines (like PCL, HPD, etc), version 2
kernel mode (NT4) drivers, LPR and other non-standard ports/port
monitors; and all the 'odd-ball' printers I mentioned before. We also
stick problematic drivers known to have incompatibilities or problems
here.

My Issue:
All six of these print servers from time to time will experience a
hiccup of sorts. When a printer runs out of paper or perhaps, suffers
a paper jam, the print server will update the status on the queue
without a problem. And you can see right there in the spooler the
printer is listed as "Out of Paper" in the status column. Usually when
the printer is back online the status goes back to "Ready". But every
once in awhile, it doesn't. It stays "Out of Paper" or "Paper Jam" or
or maybe just "Offline". When that happens the print server will not
send jobs to the printer. They just build up in the queue.

Bounce the spooler service and the status updates fine. Then you can
print.

Why? And how can I fix it?

.

Relevant Pages

  • Windows XP and Group Policy Preferences
    ... Domain Controllers: Windows Server 2003 SP2 ... keep 2 print servers to simply point the GPP to for pulling the ... It seems that when i create a GPP for printers with create, ... work properly unless the client already has the drivers installed. ...
    (microsoft.public.windows.group_policy)
  • RE: Bulk Creation of Printers on Windows 2003 Server using VB Scri
    ... I am migrating from NT4 print servers to Windows 2003 print servers and in ... the process I want to update the kernel mode drivers to user mode drivers (v2 ... Running the script as admin should resolve the rights issue. ... Enabling this privilege in the script should completely resolve ...
    (microsoft.public.windows.server.scripting)
  • Re: The Print Spooler service terminated unexpectedly. 7031
    ... Delete the printer connections and all the print drivers (must be admin to ... Then make the connection the client machine needs. ... > refers to this error happening on print servers. ...
    (microsoft.public.win2000.printing)
  • Re: 2003 Printing
    ... Have you done any analysis of the last job submitted when it hangs? ... of our print servers and it bringing down the spooler in the past (2000 ... model that the job was getting sent to and update the drivers. ... > one using MicroSoft's Printer Migration tool. ...
    (microsoft.public.windows.server.general)
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