Re: Client no longer connects to printer on Server



1. check the event log on the problematic client (XP) computer for entries
(e.g. relating to Userenv or Userinit) that indicate problems with the
domain or "trust"
2. check that the computer's account in the domain has not been disabled
3. make sure you can log on to the client computer using its local
Administrator account, then:
a. via System Properties, Computer Name change the computer from being
in the domain to being in a workgroup (any name - e.g. xxx) - restart
b. using AD Users and Computers (on the domain controller), Reset the
computer's account
c. via System Properties, Computer Name add the computer to the domain
again - restart

--
Bruce Sanderson MVP
http://members.shaw.ca/bsanders/
It's perfectly useless to know the right answer to the wrong question.


"Paul Durdin" <pdurdin@xxxxxxxxxxxxxxxxxx> wrote in message
news:%23SbegeN3FHA.1140@xxxxxxxxxxxxxxxxxxxxxxx
>I have a small network with a number Windows XP machines on an AD domain
>controlled by a Windows 2k Server which has a shared printer attached. One
>of the client machines also has a shared printer attached. I also have a
>few servers. The network and both printers have been running fine for some
>time (years?), but in the last couple of days my XP machine has stopped
>printing. Opening the Printers and Faxes dialog both shared printers are
>shown as 'Unable to connect'. Any attempt to print results in an error.
>Removing one of the printers and attempting to replace it results in the
>message 'Windows cannot connect to the printer', although if I browse using
>the 'Find a printer in the directory' option then both printers are listed,
>however trying to connect results in the same error message.
>
> I have Windows Firewall running, Symantec anti-virus and the MS
> AntiSpyware tools running, but I have tried to disable them - but no
> change. These were installed recently - but I thought that I had installed
> them before the printing problem began.
>
> The machine was built from scratch a few weeks back and is fully patched
> with all the latest updates. As I said before is has worked fine up until
> a couple of days back.
>
> I note also that I cannot browse the domain from the 'Microsoft Windows
> Network' - I get 'domain is not accessible. You might not have
> permission...' - although I am a domain admin!
>
> I (and everyone else) can print ok from any other machine - so it must be
> a setting on my client only that is the problem. The only other thing that
> might be related is that when I test the dns server with dcdiag I get the
> following message;
>
>
> DC Diagnosis
>
> Performing initial setup:
> Done gathering initial info.
>
> Doing initial non skippeable tests
>
> Testing server: mydomain\myserver
> Starting test: Connectivity
> myserver's server GUID DNS name could not be resolved to an
> IP address. Check the DNS server, DHCP, server name, etc
> Although the Guid DNS name
>
> (xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx._msdcs.mydomain.net)
> couldn't be
>
> resolved, the server name (myserver.mydomain.net) resolved to the
> IP
>
> address (x.x.x.x) and was pingable. Check that the IP address is
>
> registered correctly with the DNS server.
> ......................... myserver failed test Connectivity
>
> Doing primary tests
>
> Testing server: mydomain\myserver
> Skipping all tests, because server myserver is
> not responding to directory service requests
>
> Running enterprise tests on : mydomain.net
> Starting test: Intersite
> ......................... mydomain.net passed test Intersite
> Starting test: FsmoCheck
> ......................... mydomain.net passed test FsmoCheck
>
> Can anyone give me some advice here?
>
> regards
>
> paul
>


.



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