RE: printer problems since patch Tuesday

We seem to ba having the same issues with newer HP printers. According to HP
this is a known problem and the only way around it is to uninstall and
reinstall the printer dirvers. However, for our print server hosting over 100
printers this is not someting I do lightly. Has anyone heard of another fix.

"David Hetherington" wrote:

> Thanks for the assistance Tom, but that is not the same issue that I am
> experiencing. I can't even pull up the printer properties page to try and
> run off a test ***. It errors with the following
> "Function address 0x77fcb21d caused a protection fault.(exception code
> 0xc0000005) Some or all property pages may not be displayed"
>
> Anyone know if MS is working on a fix for this error?
>
> PLEASE!!!!!!!
>
>
>
> "Tom Che [MSFT]" wrote:
>
> > Hi all,
> >
> > Regarding the issues between the recent patches/updates for Windows 2000
> > and the printers, there is a latest KB article which can be your reference:
> >
> > Users cannot print after you install a service pack, update rollup, or
> > printer hotfix on a server in Windows 2000
> > http://support.microsoft.com/kb/832219
> >
> > Hope this helps!
> >
> > Have a nice day!
> >
> > Sincerely,
> > Tom Che
> > Microsoft Online Partner Support
> > Get Secure! - www.microsoft.com/security
> >
> > =====================================================
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> > that others may learn and benefit from your issue.
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> >
> >
> > --------------------
> > From: "Mike Koch" <mikey@xxxxxxxxxxxxxxxxx>
> > Subject: printer problems since patch Tuesday
> > Date: Wed, 10 Aug 2005 16:54:46 -0400
> > Lines: 31
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> > Message-ID: <#$bs#2enFHA.2916@xxxxxxxxxxxxxxxxxxxx>
> > Newsgroups: microsoft.public.win2000.printing
> > NNTP-Posting-Host: 65.202.11.7
> > Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP14.phx.gbl
> > Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.win2000.printing:5016
> > X-Tomcat-NG: microsoft.public.win2000.printing
> >
> > We've been experiencing numerous printer problems ever since the latest
> > Microsoft patches were released and installed. It only seems to affect
> > Windows 2000 Professional machines (our WinXP workstations do not exhibit
> > the problem), and it's only certain printers - the IBM/Lexmark printers.
> > When any Win2KPro user attempts to print to one of those printers, a small
> > error dialog appears (I don't have a sample, but it wasn't helpful,
> > referring to a hex address, didn't even necessarily look printer-related).
> > Same dialog appears if the user attempts to view the printer property pages
> > (the properties dialog never comes up).
> >
> > This problem is growing wider as the day progresses and more users accept
> > the prompt to reboot to complete the patch installations. Third party apps
> > crash and die when they attempt to print to one of these printers.
> > Microsoft
> > apps are misbehaving if one of these printers is the users' default printer.
> >
> > I've tried removing the printers from the workstation completely and
> > reinstalling from the print server. I tried removing the printer and
> > deleting the driver files manually, to make sure the ones from the print
> > server actually got downloaded and installed. No change. I checked on IBM's
> > site for a newer driver, but it appears that we're already using the latest
> > driver. I'm in the process of building a test machine to do some more
> > experiments without impacting user productivity, but I'm running out of
> > ideas. Yes, we'd like to upgrade them all to Windows XP, but that takes
> > time
> > and I need a quicker fix for this problem.
> >
> > Anybody have any ideas?
> >
> > Thanks,
> > Mike
> >
> >
> >
.