Re: Test Page Won't Print, Prints from Word
- From: "Bruce Sanderson" <Bruce.Sanderson@xxxxxxxxx>
- Date: Tue, 13 Sep 2005 14:37:14 -0700
cleanspl.exe from the Windows 2003 Resource Kit does work on Windows 2000.
--
Bruce Sanderson MVP
http://members.shaw.ca/bsanders/
It's perfectly useless to know the right answer to the wrong question.
"wknight80" <wknight80@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:9FB378DE-DB23-4EAA-8051-808457C5C41A@xxxxxxxxxxxxxxxx
> Will the tool work on Windows 2000? That is what version we have running
> on
> the server that was having problems.
>
> Thanks
>
> "Bruce Sanderson" wrote:
>
>> The tool called cleanspl.exe will completely clean up the
>> printing/spooling
>> environment on Windows computer quickly and easily.
>>
>> cleanspl is in the Windows 2003 Resource Kit tool set which you can
>> download
>> from
>> http://www.microsoft.com/downloads/details.aspx?familyid=9d467a69-57ff-4ae7-96ee-b18c4790cffd&displaylang=en
>>
>> There is pretty good documenation for cleanspl in the Resource Kit Tools
>> Help.
>>
>> The Windows 2003 Resource Kit works on Windows XP just fine.
>>
>> See also http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm.
>>
>> --
>> Bruce Sanderson MVP
>>
>> It's perfectly useless to know the right answer to the wrong question.
>>
>>
>> "Bazooka-Joe" <seth@xxxxxxxxxxxxxxx> wrote in message
>> news:1124218856.819897.38990@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
>> >
>> > wknight80 wrote:
>> >> I have an HP 4050N at a remote site which is having problems when
>> >> printing.
>> >> It will print from within MS Word or Excel, but it will not print from
>> >> the
>> >> properties test print page, nor will it print from IE and some other
>> >> in
>> >> house
>> >> applications.
>> >
>> >
>> > When you say it prints from Word/Excel is that via a workstation with a
>> > connection to the queue, or are you launch Word/Excel from the server?
>> > Also, when send a test page, do you send it from the server (either via
>> > Terminal Services or via NetBIOS browsing) or from a workstation
>> > connection to the queue? Just make sure you know whether it's your
>> > workstations or server that is having the trouble. If you haven't
>> > tried a test page directly from the server, try that.
>> >
>> > If you have, then you might have a driver issue. You say you removed
>> > the printer but did you completely remove the old driver before adding
>> > new ones? Sometimes going to File>Server Properties>Drivers tab and
>> > clicking "Remove" doesn't always remove it completely even though it
>> > says it does. After removing the driver, go to
>> > HKLM\System\CurrentControlSet\Control\Print\Environments and remove the
>> > folder that reference your 4050. Each of the 6 folders under
>> > "environments" has a "Drivers" folder. Check in their within all 6
>> > (Windows 4.0, Windows IA64, Windows NT Alpha_AXP, etc). They'll most
>> > likely be under "Windows x86" and then in either Version-3 and/or
>> > Version-2 depending on the driver(s) you installed. Then try re-adding
>> > drivers. Hope that helps.
>> >
>> > :Bazooka-Joe
>> >
>> >
>> >> I've completely deleted the printer and port from the system
>> >> and registry. I've re-added using different print drivers (4), and
>> >> still
>> >> it
>> >> will not print the test print page from within the properties of the
>> >> printer.
>> >> I've recycled the Print Spooler as well.
>> >
>>
>>
>>
.
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