Re: print management
- From: Frantz <Frantz@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Tue, 16 Aug 2005 06:31:02 -0700
You didnt like the pop up message features?
That is kind of strange, that other VAR's would be selling it under a
different name.
"Robert Britton" wrote:
> that's the software we are already trying that doesn't accommodate email
> notificaitons and such.
>
> funny thing is, i think that software is sold by different VARS under
> similar names.
>
> i'd think there has to be a better tool out there...
>
>
> "Frantz" <Frantz@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:D2E4BDD7-45AB-43AF-8380-9605F709CD4E@xxxxxxxxxxxxxxxx
> > Robert,
> >
> > Try Print Que Manager.
> >
> > It can do this for you.
> >
> > You can find it at
> > http://www.softwareshelf.com/files/products.asp?type=cat&ID=24
> >
> > Let me know if you have any questions.
> >
> > Best,
> >
> > Frantz Widmaier
> > Software Shelf, Int
> > frantz.widmaier@xxxxxxxxxxxxxxxxx
> >
> > "Robert Britton" wrote:
> >
> >> Hi Guys:
> >>
> >> I'm running in a network environmetn with a combination of 2k/2k3
> >> servers.
> >> We have several HP JetDirect based print servers (and printers) as well
> >> as
> >> networked printers with built in network adapters.
> >>
> >> One of the things we do each night is run custom programs that generate
> >> product manuals for the products needing to be shipped each day. these
> >> manuals absolutely have to print out or shipments don't go (and
> >> executives
> >> start hunting for IT guys to fire).
> >>
> >> What i need to do is this:
> >>
> >> 1. setup a pool of (2) similar printers to print to
> >> 2. if the primary printer fails, i need all the jobs to go to the 2nd
> >> printer.
> >> 3. upon failure, i need an email to go out to the night manager to tell
> >> him
> >> where the jobs are coming from (notification of redirection) and I need
> >> to
> >> be able to get an email to my IT Staff to be aware that a printer needs
> >> attention.
> >> 4. I need the ability to have a night manager move jobs between printers
> >> to
> >> facilitate quicker printing as necessary.
> >>
> >> The problem seems to be that the software we run dumps print jobs into
> >> the
> >> networked printer. the printers have a buffer/local queue that take all
> >> the
> >> jobs. so they leave the NT-print queue and get stuffed in the local print
> >> server.
> >>
> >> If printing fails, NT doesn't know about it as the jobs are NO LONGER
> >> under
> >> the servers control.
> >>
> >> so given my three requirements, what can we do?
> >>
> >> I toyed around with this http://www.amtsoft.com/printqueue/
> >>
> >> it's almost exactly what we are looking for with the following
> >> exceptions:
> >>
> >> 1. notification only works to notify the print originator (in our case,
> >> this
> >> is no good because the originator is an automated program. there's no way
> >> to
> >> put in an email notification).
> >> 2. there's no way to move jobs between queues remotely. there's a server
> >> tool, but i can't see putting a user on a server to do simple printer
> >> queue
> >> changes.
> >>
> >> help!
> >>
> >>
> >>
>
>
>
.
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