Re: "Access denied, unable to connect" viewing shared print queues

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance



I too have encountered the problem you described. Based on the information in
the posts between you and Alan, I narrowed the issue to a missing
NullSessionPipe, SPOOLSS. Security best practices suggest removal of all null
session pipes and shares on client machines. I am not certain if we can have
our cake and eat it too, but adding SPOOLSS to the NullSessionPipe value in
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\lanmanserver\parameters
on the client machine cleared the problem immediately.

--
Sean Woodward



"Steve M" wrote:

> Are you aware of any workaround to this besides giving them admin rights or
> letting users access desktops over the network? These 2 workarounds are
> against security standards. It's like I just want to give the locally
> logged in user access to his own PC over the network. I tried 'creator
> owner' and 'interactive' but that didn't work.
>
>
> "Alan Morris(MSFT)" <alanmo@xxxxxxxxxxxxxxxxxxxx> wrote in message
> news:425fe605$1@xxxxxxxxxxxxxxxxxxxxx
> > Actually it is the spooler service on the print server that must access
> the
> > spooler service on the client. When the user is logged on, network access
> > is blocked inbound to the machine.
> >
> > Thanks for letting us know the solution, it will help someone in the
> future.
> >
> > --
> > Alan Morris
> > Windows Printing Team
> > Search the Microsoft Knowledge Base here:
> > http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
> >
> > This posting is provided "AS IS" with no warranties, and confers no
> rights.
> >
> > "Steve M" <steve@xxxxxxxxxxxxxx> wrote in message
> > news:eOSLaTbQFHA.2584@xxxxxxxxxxxxxxxxxxxxxxx
> > >I think I found it. The desktop group policy has "Access this computer
> > >from
> > > the network" set to only Administrators. When I added Users it worked.
> > > So
> > > the User needs to be able to access his own PC over the network. Who
> > > would
> > > think.
> > >
> > > Thanks for your help!
> > >
> > >
> > > "Alan Morris(MSFT)" <alanmo@xxxxxxxxxxxxxxxxxxxx> wrote in message
> > > news:425eee8c$1@xxxxxxxxxxxxxxxxxxxxx
> > >> not sure but it's a permissions issue. I'm just a spooler guy.
> > >>
> > >> --
> > >> Alan Morris
> > >> Windows Printing Team
> > >> Search the Microsoft Knowledge Base here:
> > >> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
> > >>
> > >> This posting is provided "AS IS" with no warranties, and confers no
> > > rights.
> > >>
> > >> "Steve M" <steve@xxxxxxxxxxxxxx> wrote in message
> > >> news:e7RYlbSQFHA.3716@xxxxxxxxxxxxxxxxxxxxxxx
> > >> > So then why does the problem clear up if I give the user local
> > >> > administrator
> > >> > rights?
> > >> >
> > >> >
> > >> > "Alan Morris(MSFT)" <alanmo@xxxxxxxxxxxxxxxxxxxx> wrote in message
> > >> > news:425ebd41$1@xxxxxxxxxxxxxxxxxxxxx
> > >> >> this is an issue when the print spooler on the print server is
> > >> >> getting
> > >> >> access denied contacting the spooler service on the client machines.
> > >> >>
> > >> >> When the client opens the queue remotely the server connects to the
> > >> >> client
> > >> >> and displays the jobs in the queue. Since the server is blocked by
> > >> >> the
> > >> >> client, it post an access denied.
> > >> >>
> > >> >> --
> > >> >> Alan Morris
> > >> >> Windows Printing Team
> > >> >> Search the Microsoft Knowledge Base here:
> > >> >> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
> > >> >>
> > >> >> This posting is provided "AS IS" with no warranties, and confers no
> > >> > rights.
> > >> >>
> > >> >> "Steve M" <steve@xxxxxxxxxxxxxx> wrote in message
> > >> >> news:uGXP1MSQFHA.1472@xxxxxxxxxxxxxxxxxxxxxxx
> > >> >> >I am having a problem where all non-administrators get an error
> > > message
> > >> >> > "Access denied, unable to connect" when they open up their network
> > >> > printer
> > >> >> > queue window. The clients are windows 2000 Pro machines and the
> > > print
> > >> >> > servers are windows 2000 domain controllers. They can print to
> the
> > >> > shared
> > >> >> > printers fine but they cannot see the print queue nor delete their
> > >> >> > print
> > >> >> > jobs. Domain admins can do this fine. The printers are installed
> > >> >> > on
> > >> >> > Windows 2000 domain controllers with SP4. This is not a problem
> for
> > >> >> > the
> > >> >> > users if they install a printer on a windows 2000 member server.
> > >> >> > The
> > >> >> > users
> > >> >> > have a group policy that restricts security. Taking the PC's out
> of
> > >> >> > the
> > >> >> > group policy lockdown does fix the problem. So I am thinking
> there
> > > is
> > >> >> > something in the group policy on the desktops that is causing the
> > >> > problem
> > >> >> > but I haven't found out what setting is doing it. If a domain
> admin
> > >> > logs
> > >> >> > into the locked-down PC they do not get the error. Here are the
> > >> >> > printer
> > >> >> > configuration of the lockdown policy:
> > >> >> >
> > >> >> > Policy Setting
> > >> >> > Allow printers to be published Disabled
> > >> >> > Allow pruning of published printers Enabled
> > >> >> > Automatically publish new printers in Active Directory
> > >> >> > Disabled
> > >> >> > Check published state Enabled
> > >> >> > Computer location Disabled
> > >> >> > Custom support URL in the Printers folder's left pane
> > > Disabled
> > >> >> > Directory pruning interval Not configured
> > >> >> > Directory pruning priority Not configured
> > >> >> > Directory pruning retry Not configured
> > >> >> > Disallow installation of printers using kernel-mode drivers
> > >> >> > Not
> > >> >> > configured
> > >> >> > Log directory pruning retry events Not configured
> > >> >> > Pre-populate printer search location text Not configured
> > >> >> > Printer browsing Not configured
> > >> >> > Prune printers that are not automatically republished Not
> > >> >> > configured
> > >> >> > Allow Print Spooler to accept client connections Not
> > >> >> > configured
> > >> >> > Web-based printing Disabled
> > >> >> >
> > >> >> >
> > >> >> > Any ideas?
> > >> >> >
> > >> >> >
> > >> >>
> > >> >>
> > >> >
> > >> >
> > >>
> > >>
> > >
> > >
> >
> >
>
>
>
.



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