Re: "Access denied, unable to connect" viewing shared print queues

not sure but it's a permissions issue. I'm just a spooler guy.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Steve M" <steve@xxxxxxxxxxxxxx> wrote in message
news:e7RYlbSQFHA.3716@xxxxxxxxxxxxxxxxxxxxxxx
> So then why does the problem clear up if I give the user local
> administrator
> rights?
>
>
> "Alan Morris(MSFT)" <alanmo@xxxxxxxxxxxxxxxxxxxx> wrote in message
> news:425ebd41$1@xxxxxxxxxxxxxxxxxxxxx
>> this is an issue when the print spooler on the print server is getting
>> access denied contacting the spooler service on the client machines.
>>
>> When the client opens the queue remotely the server connects to the
>> client
>> and displays the jobs in the queue. Since the server is blocked by the
>> client, it post an access denied.
>>
>> --
>> Alan Morris
>> Windows Printing Team
>> Search the Microsoft Knowledge Base here:
>> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>>
>> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>>
>> "Steve M" <steve@xxxxxxxxxxxxxx> wrote in message
>> news:uGXP1MSQFHA.1472@xxxxxxxxxxxxxxxxxxxxxxx
>> >I am having a problem where all non-administrators get an error message
>> > "Access denied, unable to connect" when they open up their network
> printer
>> > queue window. The clients are windows 2000 Pro machines and the print
>> > servers are windows 2000 domain controllers. They can print to the
> shared
>> > printers fine but they cannot see the print queue nor delete their
>> > print
>> > jobs. Domain admins can do this fine. The printers are installed on
>> > Windows 2000 domain controllers with SP4. This is not a problem for
>> > the
>> > users if they install a printer on a windows 2000 member server. The
>> > users
>> > have a group policy that restricts security. Taking the PC's out of
>> > the
>> > group policy lockdown does fix the problem. So I am thinking there is
>> > something in the group policy on the desktops that is causing the
> problem
>> > but I haven't found out what setting is doing it. If a domain admin
> logs
>> > into the locked-down PC they do not get the error. Here are the
>> > printer
>> > configuration of the lockdown policy:
>> >
>> > Policy Setting
>> > Allow printers to be published Disabled
>> > Allow pruning of published printers Enabled
>> > Automatically publish new printers in Active Directory
>> > Disabled
>> > Check published state Enabled
>> > Computer location Disabled
>> > Custom support URL in the Printers folder's left pane Disabled
>> > Directory pruning interval Not configured
>> > Directory pruning priority Not configured
>> > Directory pruning retry Not configured
>> > Disallow installation of printers using kernel-mode drivers
>> > Not
>> > configured
>> > Log directory pruning retry events Not configured
>> > Pre-populate printer search location text Not configured
>> > Printer browsing Not configured
>> > Prune printers that are not automatically republished Not
>> > configured
>> > Allow Print Spooler to accept client connections Not
>> > configured
>> > Web-based printing Disabled
>> >
>> >
>> > Any ideas?
>> >
>> >
>>
>>
>
>


.

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