Re: "Access denied, unable to connect" viewing shared print queues

this is an issue when the print spooler on the print server is getting
access denied contacting the spooler service on the client machines.

When the client opens the queue remotely the server connects to the client
and displays the jobs in the queue. Since the server is blocked by the
client, it post an access denied.

--
Alan Morris
Windows Printing Team
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This posting is provided "AS IS" with no warranties, and confers no rights.

"Steve M" <steve@xxxxxxxxxxxxxx> wrote in message
news:uGXP1MSQFHA.1472@xxxxxxxxxxxxxxxxxxxxxxx
>I am having a problem where all non-administrators get an error message
> "Access denied, unable to connect" when they open up their network printer
> queue window. The clients are windows 2000 Pro machines and the print
> servers are windows 2000 domain controllers. They can print to the shared
> printers fine but they cannot see the print queue nor delete their print
> jobs. Domain admins can do this fine. The printers are installed on
> Windows 2000 domain controllers with SP4. This is not a problem for the
> users if they install a printer on a windows 2000 member server. The
> users
> have a group policy that restricts security. Taking the PC's out of the
> group policy lockdown does fix the problem. So I am thinking there is
> something in the group policy on the desktops that is causing the problem
> but I haven't found out what setting is doing it. If a domain admin logs
> into the locked-down PC they do not get the error. Here are the printer
> configuration of the lockdown policy:
>
> Policy Setting
> Allow printers to be published Disabled
> Allow pruning of published printers Enabled
> Automatically publish new printers in Active Directory Disabled
> Check published state Enabled
> Computer location Disabled
> Custom support URL in the Printers folder's left pane Disabled
> Directory pruning interval Not configured
> Directory pruning priority Not configured
> Directory pruning retry Not configured
> Disallow installation of printers using kernel-mode drivers Not
> configured
> Log directory pruning retry events Not configured
> Pre-populate printer search location text Not configured
> Printer browsing Not configured
> Prune printers that are not automatically republished Not
> configured
> Allow Print Spooler to accept client connections Not configured
> Web-based printing Disabled
>
>
> Any ideas?
>
>


.

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