Print Server - unwanted Dialog upon error

From: Gerry Hickman (gerry1uk_at_netscape.net)
Date: 11/03/04 

Date: Wed, 3 Nov 2004 11:05:28 -0000

Hi,

I have a number of HP JetDirect printers (LJ2100, LJ2200, LJ2300) and a
Win2000 print server. Everything is on defaults and works as expected most
of the time. However, yesterday a user's job caused an error printing to the
LJ2200 and prevented other users' jobs from being processed on that printer.
The user could not delete the failed job.

I eventually went to the print server, logged on, and was greeted by a
dialog explaining an error had occurred and asking if I wanted to "retry" or
"cancel". I chose "retry" and the job printed correctly and then everything
was working again.

The problem is, that user interaction should NOT be needed on a server. It's
no good throwing up a dialog on a machine that no one ever logs in to! My
questions are:

1. Is this dialog a Windows 2000 "feature", or was it caused by HPs LJ2200
driver?
2. Why was no error written to the event log? 

-- 
Gerry Hickman
SSRU SysAdmin

Relevant Pages

  • Re: Print Server Error
    ... Steve typed: ... These errors are showing up in the event log of the primary domain ... controler. ... File server 3 is also the print server. ...
    (microsoft.public.windows.server.setup)
  • Re: Audit of specific file(s) being printed
    ... Windows Auditing can tell you when a file is opened for Read ... I know it is possible to audit all print jobs (as print server ... > the event log on the print server is very time consuming. ...
    (microsoft.public.win2000.security)
  • Re: Audit of specific file(s) being printed
    ... > Is it possible in a Windows 2000 domain to audit when specific files ... I know it is possible to audit all print jobs (as print ... > the event log on the print server is very time consuming. ...
    (microsoft.public.win2000.security)