Spoolsv.exe Has Generated Errors - Zebra Thermal Printer

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Dena (noids_at_earthlink.net)
Date: 09/28/04

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    Date: Tue, 28 Sep 2004 14:23:08 -0700
    
    

    Hello,
    I could use some input here as everything I've tried so
    far hasn't worked. Here's the situation:
    I have WIN 2000 Pro. I have a laserjet and a Zebra LP2844
    thermal printer that I use to print my fedex labels off
    fedex.com's ship manager program. I haven't had any
    problems in the past going between the two printers.

    The other day I started getting the following error
    message whenever I tried to print from the fedex ship
    manger program to my Zebra: "Spoolsv.exe has generated
    errors and will be closed by windows. You will need to
    restart the program. An error log is being created."
    When I look in my printers file, I notice that all the
    printers have been eliminated and when I click on "Add
    Printer" I get the message "Our of Resources...." What
    I've then done is to delete the 2 or 3 SHD files in
    System32/spool/printer, reboot, and then all the printers
    are back. However, when I try to print again to the
    Zebra, the same problem happens.

    I spoke with fedex.com customer support at length, at the
    end of which they determined that it must be a Windows
    problem and basically they hung up on me. With their
    help, I had already reinstalled JAVA VW 1.4.1_02, deleted
    my cookies, & reinstalled the Zebra driver. All to no
    avail.

    So that's my situation. This is a real disaster for me as
    I run my own company and desperately need to print the
    labels so I can ship tomorrow. Any help would be greatly
    appreciated.

    Thank you.

    Dena


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