Re: Another Off Topic

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

nick wrote:
On Apr 14, 3:07 pm, moncho <mon...@xxxxxxxxxxxxxxxxx> wrote:
nick wrote:
On Apr 11, 1:58 pm, "Phillip Windell" <philwind...@xxxxxxxxxxx> wrote:
"nick" <cipher7...@xxxxxxxxx> wrote in message
news:92e8f864-b702-40a2-9a17-b644a30f0850@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
On Apr 11, 10:03 am, "Danny Sanders" <DSand...@xxxxxxxxxxxxxxx> wrote:
Let's say one place pays 500 a month. Three more pay the same. I don't
want to work 40 hours a week for 2000 bucks a month!
I am!...ok,..maybe it might be about $2500.
I'm not a consultant though,..just an hourly lowly IT Guy that is a
"one-man-IT-Dept".
You sound better organized than I am.
--
Phillip Windellwww.wandtv.com
The views expressed, are my own and not those of my employer, or Microsoft,
or anyone else associated with me, including my cats.
-----------------------------------------------------
That was me over at a yacht supply company I used to work for. I was
the network administrator, desktop support, help desk, cellphone/radio
guy, PBX phone system guy, and security camera setup guy. All that for
14/hour!!! When I started to complain after a few months I was told I
didn't appreciate the opportunity given to me! AMAZING!!
Knowing this, I would at least charge a minimum of $75 per hour if not
more. After taxes and all your other expenses, $75 per hour will
become $14 per hour; albeit net instead of gross pay.

moncho- Hide quoted text -

- Show quoted text -

The most difficult part of all this was trying to get the client to
understand what was done, and what was or wasn't my responsibility.
Reinstalling SBS 2003 was the easiest part. The proprietary software
(GE) was very difficult, and the client assumed that I was responsible
for it. Since I had to restore it with the help of GE the client
assumed that I just "hung" around while they WebEx'ed in and did the
work.

But what was at the root of it was what the previous tech had done. He
had worked for the company where I worked for years. He liked being
able to help the customer out with the GE software. Even though
technically our boss told us it wasn't our responsibility. (To put it
in perspective the software has four parts taken care of by four
different departments. The techs there state that it takes a year on
each part to get proficient enough to support it. So they technically
stick to one part, and transfer you for any other part).

Well, this tech from where I worked used to do a lot of
troubleshooting on his own for the product. So the client stopped
paying support to GE four years ago. I worked with this tech on this
issue, and he said that the client would have no choice but to pay GE
for support, and pay me for reinstall. I wish that after rebuilding
the server I could've just had them WebEx and take care of the rest,
but there was no way.

In order to restore the data they had to know what the setup was like.
Which meant I had to spend hours explaining it to them, and sitting on
the phone with them to get the thing resolved. I didn't bill for a lot
of those hours, but the client told me they weren't responsible for my
lack of knowledge of a product! I told them that as an IT person I am
not required to know GE. I am required to know Microsoft, or Linux,
depending on the environment. Well, they didn't understand that. Since
it was a pediatrician I told them that they are not responsible for
knowing about cardiology. Yet, to use the analogy, I am making them my
cardiologist and then refusing to pay because they had to get educated
on cardiological principles!

This medical practice charges 125/visit for the first visit, and 75
for every visit after that. They see about 30 or more patients a day.
They demand payment before they start their services. Why? Because
they are physicians worth every penny. But as for me? I don't deserve
what I charge because anyone could do what I do. And that's the
attitude that is hard to overcome.

Nick,
Take a look at the following link;

http://www.emrupdate.com/blogs/emr101/archive/2008/03/27/how-to-select-an-it-contractor-and-negotiate-a-contract-for-it-services.aspx

This may help by getting a look at it from the doctors side
and the items you many want to include in your contracts.

moncho
.

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