Re: Access Violation during remote install on new XP terminal.
From: jstover (jstover_at_discussions.microsoft.com)
Date: 10/15/04
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Date: Thu, 14 Oct 2004 22:25:04 -0700
OK; thanks for your reply. I had already tried a local account
(Administrator) and sent a message to TrendMicro, but was hoping for a
quicker solution here.
"Pegasus (MVP)" wrote:
>
> "jstover" <jstover@discussions.microsoft.com> wrote in message
> news:ED3F270D-7106-46A4-A051-1B1FC6F3B2C8@microsoft.com...
> > I have been running TrendMicro's virus protection Client/Server Suite for
> > small business on my Win2K Server OS, and previously accomplished a remote
> > install over the office network to add the Client to two Win2K
> Professional
> > terminals.
> >
> > We recently purchased a new laptop with WinXP Home OS, and I'm trying to
> > remotely install the TrendMicro Client on the new laptop as I did with the
> > other terminals. Each time I try to install, the TrendMicro Server tells
> me
> > that the username I selected for the remote install does not have
> > administrative privileges on the laptop.
> >
> > In addition to the Administrator user, I have only installed two other
> users
> > on the WinXP laptop, and both were installed with administrative
> privileges.
> > It does not matter which username I enter, even the same one with which I
> am
> > logged onto the Win2K Server (and the same password), I cannot access the
> new
> > laptop terminal for remote TrendMicro Client installation.
> >
> > Does anyone here have an explanation and fix for this problem?
>
> The account you specify must be a local account with administrative
> privileges, not a domain account.
>
> If this still does not work then you should drop a note to
> support@trend.com. Your issue relates purely to Trend and
> not to Windows 2000 networking.
>
>
>
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