Re: Local machine - DNS issues?

From: Corey B. (corey_bunch_at_yahoo.com)
Date: 09/13/04 

Date: 13 Sep 2004 10:59:32 -0700

Again - thanks for all the ideas - here's the update.....still not
working. Steven - I tried your ideas and the results were:

**Note for below - "no success" means what I had described before -
local names (i.e. netbios) reply when pinging, but external names
(i.e. yahoo.com) do not; external IP addresses do respond. DNS & DHCP
client services are started.

Steven's suggestions
--------------------------------
Adaware - already had tried & no success
Safe-mode with networking - tried & no success
reinstalling tcp/ip - already had tried & no success
lspfix utility - tried this and no success - see notes below however -
not sure I did this right.

Mark's suggestion
---------------------------------
Deleting & readding the DNSServer & DHCPServer keys under
HKLM\system\currentcontrolset\services\tcpip\parameters\interfaces -
tried & no success

Netdiag utility
-----------------------
I ran the netdiag utility and have attached the log below. The only
test that fails is the winsock test, which would suggest that it is
corrupt or needs repair, as Steve suggested. So I thought that the
lspfix utility would repair winsock, but maybe I ran it wrong??? It
had an "add" side & "remove" side, with 5 dll files listed on the
"add" side and none listed on the "remove" side. I wasn't sure if the
files on the left were files that were being added to my system, and
to not worry about putting anything on the "remove" side & just click
Finish (which I did), - OR - are these files that NEED to be removed,
and hence I should check the "I know what I am doing" checkbox and
proceed with removing them. Steve - can you offer any advice here?
Below is the netdiag output.

-------------------------------------------------------------------

    Gathering IPX configuration information.
    Querying status of the Netcard drivers... Passed
    Testing Domain membership... Passed
    Gathering NetBT configuration information.
    Testing for autoconfiguration... Passed
    Testing IP loopback ping... Passed
    Testing default gateways... Passed
    Enumerating local and remote NetBT name cache... Passed
    Testing the WINS server
        Local Area Connection
            There is no primary WINS server defined for this adapter.
            There is no secondary WINS server defined for this
adapter.
    Gathering Winsock information.
    Testing DNS
    Testing redirector and browser... Passed
    Testing trust relationships... Skipped
    Testing Kerberos authentication... Skipped
    Gathering routing information
    Gathering network statistics information.
    Gathering configuration of bindings.
    Gathering RAS connection information
    Gathering Modem information
    Gathering Netware information
    Gathering IP Security information

    Tests complete.

    Computer Name: computer_name
    DNS Host Name: computer_name
    DNS Domain Name: (null)
    System info : Windows 2000 Professional (Build 2195)
    Processor : x86 Family 15 Model 1 Stepping 2, GenuineIntel
    Hotfixes :
        Installed? Name
           Yes KB329115
           Yes KB823182
           Yes KB823559
           Yes KB823980
           Yes KB824105
           Yes KB825119
           Yes KB826232
           Yes KB828035
           Yes KB828741
           Yes KB828749
           Yes KB835732
           Yes KB837001
           Yes KB839643
           Yes KB839645
           Yes KB840315
           Yes KB841872
           Yes KB841873
           Yes KB842526
           Yes Q147222
           No ServicePackUninstall

Netcard queries test . . . . . . . : Passed

    Information of Netcard drivers:

    ---------------------------------------------------------------------------
    Description: 3Com 3C920 Integrated Fast Ethernet Controller
(3C905C-TX Compatible)
    Device: \DEVICE\{33D5ADE9-B842-4BB7-82E6-EF05D19B44FA}

    Media State: Connected

    Device State: Connected
    Connect Time: 00:32:01
    Media Speed: 100 Mbps

    Packets Sent: 71
    Bytes Sent (Optional): 0

    Packets Received: 2039
    Directed Pkts Recd (Optional): 19
    Bytes Received (Optional): 0
    Directed Bytes Recd (Optional): 0

    ---------------------------------------------------------------------------
    [PASS] - At least one netcard is in the 'Connected' state.

Per interface results:

    Adapter : Local Area Connection
        Adapter ID . . . . . . . . :
{33D5ADE9-B842-4BB7-82E6-EF05D19B44FA}

        Netcard queries test . . . : Passed

        Adapter type . . . . . . . : Ethernet
        Host Name. . . . . . . . . : computer_name
        Description. . . . . . . . : 3Com EtherLink PCI
        Physical Address . . . . . : 00-06-5B-60-EB-3E
        Dhcp Enabled . . . . . . . : No
        DHCP ClassID . . . . . . . :
        Autoconfiguration Enabled. : Yes
        IP Address . . . . . . . . : XXX.14.15.68
        Subnet Mask. . . . . . . . : 255.255.255.XXX
        Default Gateway. . . . . . : XXX.14.15.65
        Dns Servers. . . . . . . . : XXX.1.1.206
                                     XXX.1.1.161

        IpConfig results . . . . . : Passed

        AutoConfiguration results. . . . . . : Passed
            AutoConfiguration is not in use.

        Default gateway test . . . : Passed
            Pinging gateway XXX.14.15.65 - reachable
            At least one gateway reachable for this adapter.

        NetBT name test. . . . . . : Passed
            NetBT_Tcpip_{33D5ADE9-B842-4BB7-82E6-EF05D19B44FA}
            computer_name <00> UNIQUE REGISTERED
            computer_name <20> UNIQUE REGISTERED
            SGCP <00> GROUP REGISTERED
            computer_name <03> UNIQUE REGISTERED
            SGCP <1E> GROUP REGISTERED
            XXX <03> UNIQUE REGISTERED

            NetBios Resolution : Enabled

            No remote names have been found.

        WINS service test. . . . . : Skipped
            There is no primary WINS server defined for this adapter.
            There is no secondary WINS server defined for this
adapter.
            There are no WINS servers configured for this interface.
        IPX test : IPX is not installed on this machine.

Global results:

IP General configuration
    LMHOSTS Enabled. . . . . . . . : Yes
    DNS for WINS resolution. . . . : Enabled
    Node Type. . . . . . . . . . . : Broadcast
    NBT Scope ID . . . . . . . . . :
    Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled . . . . . . : No
    DNS resolution for NETBIOS . . : No

Domain membership test . . . . . . : Passed
    Machine is a . . . . . . . . . : Standalone Workstation
    Netbios Workgroup name . . . . : SGCP
    Dns domain name is not specified.
    Dns forest name is not specified.
    Domain Guid. . . . . . . . . . :
{00000000-0000-0000-0000-000000000000}
    Logon User . . . . . . . . . . : XXX
    Logon Domain . . . . . . . . . : computer_name

NetBT transports test. . . . . . . : Passed
    List of NetBt transports currently configured:
        NetBT_Tcpip_{33D5ADE9-B842-4BB7-82E6-EF05D19B44FA}
    1 NetBt transport currently configured.

Autonet address test . . . . . . . : Passed
    PASS - you have at least one non-autoconfigured IP address

IP loopback ping test. . . . . . . : Passed
    PASS - pinging IP loopback address was successful.
    Your IP stack is most probably OK.

Default gateway test . . . . . . . : Passed
    PASS - you have at least one reachable gateway.

NetBT name test. . . . . . . . . . : Passed
   No NetBT scope defined

   PASS - The NetBT is properly configured.
     There is at least one interface where the <00> 'WorkStation
Service',
     <03> 'Messenger Service', <20> 'WINS' names are defined and they
are
     not in conflict.

Winsock test . . . . . . . . . . . : Failed
    Failed to get UDP packet size information. The error occurred was:
The requested service provider could not be loaded or initialized.
    The number of protocols which have been reported : 12
        Description: lspak.dll over [MSAFD Tcpip [TCP/IP]]
            Provider Version :2
            Max message size : Stream Oriented
        Description: lspak.dll over [MSAFD Tcpip [UDP/IP]]
            Provider Version :2
        Description: MSAFD Tcpip [TCP/IP]
            Provider Version :2
            Max message size : Stream Oriented
        Description: MSAFD Tcpip [UDP/IP]
            Provider Version :2
        Description: MSAFD NetBIOS
[\Device\NetBT_Tcpip_{33D5ADE9-B842-4BB7-82E6-EF05D19B44FA}] SEQPACKET
0
            Provider Version :2
        Description: MSAFD NetBIOS
[\Device\NetBT_Tcpip_{33D5ADE9-B842-4BB7-82E6-EF05D19B44FA}] DATAGRAM
0
            Provider Version :2
        Description: MSAFD NetBIOS
[\Device\NetBT_Tcpip_{9BFB4CB9-4D91-43DE-8B71-E923C2AE7906}] SEQPACKET
1
            Provider Version :2
        Description: MSAFD NetBIOS
[\Device\NetBT_Tcpip_{9BFB4CB9-4D91-43DE-8B71-E923C2AE7906}] DATAGRAM
1
            Provider Version :2
        Description: MSAFD NetBIOS
[\Device\NetBT_Tcpip_{6A4C949E-3E81-4C20-80B5-E0980244C3D0}] SEQPACKET
2
            Provider Version :2
        Description: MSAFD NetBIOS
[\Device\NetBT_Tcpip_{6A4C949E-3E81-4C20-80B5-E0980244C3D0}] DATAGRAM
2
            Provider Version :2
        Description: RSVP UDP Service Provider
            Provider Version :4
        Description: RSVP TCP Service Provider
            Provider Version :4
            Max message size : Stream Oriented

DNS test . . . . . . . . . . . . . : Passed
      Interface {33D5ADE9-B842-4BB7-82E6-EF05D19B44FA}
        DNS Domain:
        DNS Servers: XXX.1.1.206 XXX.1.1.161
        IP Address: XXX.14.15.68
        The DNS registration is disabled for this interface

Redir and Browser test . . . . . . : Passed
    List of transports currently bound to the Redir
        NetbiosSmb
        NetBT_Tcpip_{33D5ADE9-B842-4BB7-82E6-EF05D19B44FA}
    The redir is bound to 1 NetBt transport.

    List of transports currently bound to the browser
        NetBT_Tcpip_{33D5ADE9-B842-4BB7-82E6-EF05D19B44FA}
    The browser is bound to 1 NetBt transport.

DC discovery test. . . . . . . . . : Skipped

DC list test . . . . . . . . . . . : Skipped

Trust relationship test. . . . . . : Skipped

Kerberos test. . . . . . . . . . . : Skipped

LDAP test. . . . . . . . . . . . . : Skipped

Routing table test . . . . . . . . : Passed
Active Routes :
Network Destination Netmask Gateway Interface
 Metric
         0.0.0.0 0.0.0.0 XXX.14.15.65 XXX.14.15.68
      1
       127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1
      1
    XXX.14.15.64 255.255.255.192 XXX.14.15.68 XXX.14.15.68
      1
    XXX.14.15.68 255.255.255.255 127.0.0.1 127.0.0.1
      1
  XXX.14.255.255 255.255.255.255 XXX.14.15.68 XXX.14.15.68
      1
       224.0.0.0 224.0.0.0 XXX.14.15.68 XXX.14.15.68
      1
 255.255.255.255 255.255.255.255 XXX.14.15.68 XXX.14.15.68
      1
No persistent route entries.

Netstat information test . . . . . : Passed

    Interface Statistics

                                    Received Sent
    Unicast Packets 232293 20308
    Non-unicast packets 1744 52
    Discards 0 0
    Errors 0 0
    Unknown protocols 328 457224

    Interface index = 1
    Description = MS TCP Loopback interface
    Type = 24
    MTU = 1500
    Speed = 10000000
    Physical Address = 00-00-00-00-00-00
    Administrative Status = 1
    Operational Status = 1
    Last Changed = 2646462359
    Output Queue Length = 0

    Interface index = 16777219
    Description = 3Com EtherLink PCI
    Type = 6
    MTU = 1500
    Speed = 100000000
    Physical Address = 00-06-5B-60-EB-3E
    Administrative Status = 1
    Operational Status = 1
    Last Changed = 2646462366
    Output Queue Length = 0

    Active Connections

  Proto Local Address Foreign Address
 State
    TCP computer_name:microsoft-ds computer_name:26651
             LISTENING
    TCP computer_name:1025 computer_name:34822
           LISTENING
    TCP computer_name:1031 computer_name:microsoft-ds
           TIME_WAIT
    TCP computer_name:netbios-ssn computer_name:43259
            LISTENING
    UDP computer_name:microsoft-ds *:*
    UDP computer_name:netbios-ns *:*
    UDP computer_name:netbios-dgm *:*

    IP Statistics

    Packets Received = 1,329
    Received Header Errors = 0
    Received Address Errors = 614
    Datagrams Forwarded = 0
    Unknown Protocols Received = 0
    Received Packets Discarded = 0
    Received Packets Delivered = 747
    Output Requests = 190
    Routing Discards = 0
    Discarded Output Packets = 0
    Output Packet No Route = 0
    Reassembly Required = 0
    Reassembly Successful = 0
    Reassembly Failures = 0
    Datagrams successfully fragmented = 0
    Datagrams failing fragmentation = 0
    Fragments Created = 0
    Forwarding = 2
    Default TTL = 128
    Reassembly timeout = 60

    TCP Statistics

    Active Opens = 4
    Passive Opens = 3
    Failed Connection Attempts = 0
    Reset Connections = 0
    Current Connections = 0
    Received Segments = 112
    Segment Sent = 115
    Segment Retransmitted = 0
    Retransmission Timeout Algorithm = vanj
    Minimum Retransmission Timeout = 300
    Maximum Retransmission Timeout = 240,000
    Maximum Number of Connections = -1

    UDP Statistics

    Datagrams Received = 518
    No Ports = 109
    Receive Errors = 0
    Datagrams Sent = 51

    ICMP Statistics

                              Received Sent
    Messages 24 24
    Errors 0 0
    Destination Unreachable 0 0
    Time Exceeded 0 0
    Parameter Problems 0 0
    Source Quenchs 0 0
    Redirects 0 0
    Echos 8 8
    Echo Replies 16 16
    Timestamps 0 0
    Timestamp Replies 0 0
    Address Masks 0 0
    Address Mask Replies 0 0

Bindings test. . . . . . . . . . . : Passed
    Component Name : Network Monitor Driver
    Bind Name: NM
    Binding Paths:
        Owner of the binding path : Network Monitor Driver
        Binding Enabled: Yes
    Interfaces of the binding path:
        -Interface Name: ndis5
            Upper Component: Network Monitor Driver
            Lower Component: 3Com 3C920 Integrated Fast Ethernet
Controller (3C905C-TX Compatible)

        Owner of the binding path : Network Monitor Driver
        Binding Enabled: Yes
    Interfaces of the binding path:
        -Interface Name: ndiswanbh
            Upper Component: Network Monitor Driver
            Lower Component: WAN Miniport (Network Monitor)

    Component Name : Message-oriented TCP/IP Protocol (SMB session)
    Bind Name: NetbiosSmb
    Binding Paths:

    Component Name : WINS Client(TCP/IP) Protocol
    Bind Name: NetBT
    Binding Paths:
        Owner of the binding path : WINS Client(TCP/IP) Protocol
        Binding Enabled: Yes
    Interfaces of the binding path:
        -Interface Name: tdi
            Upper Component: WINS Client(TCP/IP) Protocol
            Lower Component: Internet Protocol (TCP/IP)
        -Interface Name: ndis5
            Upper Component: Internet Protocol (TCP/IP)
            Lower Component: 3Com 3C920 Integrated Fast Ethernet
Controller (3C905C-TX Compatible)

        Owner of the binding path : WINS Client(TCP/IP) Protocol
        Binding Enabled: Yes
    Interfaces of the binding path:
        -Interface Name: tdi
            Upper Component: WINS Client(TCP/IP) Protocol
            Lower Component: Internet Protocol (TCP/IP)
        -Interface Name: ndiswanip
            Upper Component: Internet Protocol (TCP/IP)
            Lower Component: WAN Miniport (IP)

    Component Name : Internet Protocol (TCP/IP)
    Bind Name: Tcpip
    Binding Paths:
        Owner of the binding path : Internet Protocol (TCP/IP)
        Binding Enabled: Yes
    Interfaces of the binding path:
        -Interface Name: ndis5
            Upper Component: Internet Protocol (TCP/IP)
            Lower Component: 3Com 3C920 Integrated Fast Ethernet
Controller (3C905C-TX Compatible)

        Owner of the binding path : Internet Protocol (TCP/IP)
        Binding Enabled: Yes
    Interfaces of the binding path:
        -Interface Name: ndiswanip
            Upper Component: Internet Protocol (TCP/IP)
            Lower Component: WAN Miniport (IP)

    Component Name : NDIS Usermode I/O Protocol
    Bind Name: Ndisuio
    Binding Paths:
        Owner of the binding path : NDIS Usermode I/O Protocol
        Binding Enabled: Yes
    Interfaces of the binding path:
        -Interface Name: ndis5
            Upper Component: NDIS Usermode I/O Protocol
            Lower Component: 3Com 3C920 Integrated Fast Ethernet
Controller (3C905C-TX Compatible)

    Component Name : Point to Point Tunneling Protocol
    Bind Name: mspptp
    Binding Paths:

    Component Name : Layer 2 Tunneling Protocol
    Bind Name: msl2tp
    Binding Paths:

    Component Name : Remote Access NDIS WAN Driver
    Bind Name: NdisWan
    Binding Paths:
        Owner of the binding path : Remote Access NDIS WAN Driver
        Binding Enabled: Yes
    Interfaces of the binding path:
        -Interface Name: ndiscowan
            Upper Component: Remote Access NDIS WAN Driver
            Lower Component: Direct Parallel

        Owner of the binding path : Remote Access NDIS WAN Driver
        Binding Enabled: Yes
    Interfaces of the binding path:
        -Interface Name: ndiswan
            Upper Component: Remote Access NDIS WAN Driver
            Lower Component: WAN Miniport (PPTP)

        Owner of the binding path : Remote Access NDIS WAN Driver
        Binding Enabled: Yes
    Interfaces of the binding path:
        -Interface Name: ndiscowan
            Upper Component: Remote Access NDIS WAN Driver
            Lower Component: WAN Miniport (L2TP)

        Owner of the binding path : Remote Access NDIS WAN Driver
        Binding Enabled: Yes
    Interfaces of the binding path:
        -Interface Name: ndiswanasync
            Upper Component: Remote Access NDIS WAN Driver
            Lower Component: RAS Async Adapter

    Component Name : Client for Microsoft Networks
    Bind Name: LanmanWorkstation
    Binding Paths:
        Owner of the binding path : Client for Microsoft Networks
        Binding Enabled: Yes
    Interfaces of the binding path:
        -Interface Name: netbios_smb
            Upper Component: Client for Microsoft Networks
            Lower Component: Message-oriented TCP/IP Protocol (SMB
session)

        Owner of the binding path : Client for Microsoft Networks
        Binding Enabled: Yes
    Interfaces of the binding path:
        -Interface Name: netbios
            Upper Component: Client for Microsoft Networks
            Lower Component: WINS Client(TCP/IP) Protocol
        -Interface Name: tdi
            Upper Component: WINS Client(TCP/IP) Protocol
            Lower Component: Internet Protocol (TCP/IP)
        -Interface Name: ndis5
            Upper Component: Internet Protocol (TCP/IP)
            Lower Component: 3Com 3C920 Integrated Fast Ethernet
Controller (3C905C-TX Compatible)

        Owner of the binding path : Client for Microsoft Networks
        Binding Enabled: Yes
    Interfaces of the binding path:
        -Interface Name: netbios
            Upper Component: Client for Microsoft Networks
            Lower Component: WINS Client(TCP/IP) Protocol
        -Interface Name: tdi
            Upper Component: WINS Client(TCP/IP) Protocol
            Lower Component: Internet Protocol (TCP/IP)
        -Interface Name: ndiswanip
            Upper Component: Internet Protocol (TCP/IP)
            Lower Component: WAN Miniport (IP)

    Component Name : QoS RSVP
    Bind Name: RSVP
    Binding Paths:

    Component Name : File and Printer Sharing for Microsoft Networks
    Bind Name: LanmanServer
    Binding Paths:
        Owner of the binding path : File and Printer Sharing for
Microsoft Networks
        Binding Enabled: Yes
    Interfaces of the binding path:
        -Interface Name: netbios_smb
            Upper Component: File and Printer Sharing for Microsoft
Networks
            Lower Component: Message-oriented TCP/IP Protocol (SMB
session)

        Owner of the binding path : File and Printer Sharing for
Microsoft Networks
        Binding Enabled: Yes
    Interfaces of the binding path:
        -Interface Name: netbios
            Upper Component: File and Printer Sharing for Microsoft
Networks
            Lower Component: WINS Client(TCP/IP) Protocol
        -Interface Name: tdi
            Upper Component: WINS Client(TCP/IP) Protocol
            Lower Component: Internet Protocol (TCP/IP)
        -Interface Name: ndis5
            Upper Component: Internet Protocol (TCP/IP)
            Lower Component: 3Com 3C920 Integrated Fast Ethernet
Controller (3C905C-TX Compatible)

        Owner of the binding path : File and Printer Sharing for
Microsoft Networks
        Binding Enabled: Yes
    Interfaces of the binding path:
        -Interface Name: netbios
            Upper Component: File and Printer Sharing for Microsoft
Networks
            Lower Component: WINS Client(TCP/IP) Protocol
        -Interface Name: tdi
            Upper Component: WINS Client(TCP/IP) Protocol
            Lower Component: Internet Protocol (TCP/IP)
        -Interface Name: ndiswanip
            Upper Component: Internet Protocol (TCP/IP)
            Lower Component: WAN Miniport (IP)

    Component Name : NetBIOS Interface
    Bind Name: NetBIOS
    Binding Paths:
        Owner of the binding path : NetBIOS Interface
        Binding Enabled: Yes
    Interfaces of the binding path:
        -Interface Name: netbios
            Upper Component: NetBIOS Interface
            Lower Component: WINS Client(TCP/IP) Protocol
        -Interface Name: tdi
            Upper Component: WINS Client(TCP/IP) Protocol
            Lower Component: Internet Protocol (TCP/IP)
        -Interface Name: ndis5
            Upper Component: Internet Protocol (TCP/IP)
            Lower Component: 3Com 3C920 Integrated Fast Ethernet
Controller (3C905C-TX Compatible)

        Owner of the binding path : NetBIOS Interface
        Binding Enabled: Yes
    Interfaces of the binding path:
        -Interface Name: netbios
            Upper Component: NetBIOS Interface
            Lower Component: WINS Client(TCP/IP) Protocol
        -Interface Name: tdi
            Upper Component: WINS Client(TCP/IP) Protocol
            Lower Component: Internet Protocol (TCP/IP)
        -Interface Name: ndiswanip
            Upper Component: Internet Protocol (TCP/IP)
            Lower Component: WAN Miniport (IP)

    Component Name : Wireless Configuration
    Bind Name: wzcsvc
    Binding Paths:

    Component Name : Steelhead
    Bind Name: RemoteAccess
    Binding Paths:

    Component Name : Dial-Up Server
    Bind Name: msrassrv
    Binding Paths:

    Component Name : Remote Access Connection Manager
    Bind Name: RasMan
    Binding Paths:

    Component Name : Dial-Up Client
    Bind Name: msrascli
    Binding Paths:

    Component Name : Generic Packet Classifier
    Bind Name: Gpc
    Binding Paths:

    Component Name : WAN Miniport (Network Monitor)
    Bind Name: NdisWanBh
    Binding Paths:

    Component Name : WAN Miniport (IP)
    Bind Name: NdisWanIp
    Binding Paths:

    Component Name : Direct Parallel
    Bind Name: {5C3835D7-2252-4DF6-8CA4-81A617946A6D}
    Binding Paths:

    Component Name : WAN Miniport (PPTP)
    Bind Name: {F5F4520A-36B5-45E5-AE98-A9D6C955B261}
    Binding Paths:

    Component Name : WAN Miniport (L2TP)
    Bind Name: {24BE4063-4B46-4817-835F-11413094E3D0}
    Binding Paths:

    Component Name : RAS Async Adapter
    Bind Name: {47857E56-01B5-42FC-91D3-CFCFF82552DF}
    Binding Paths:

    Component Name : 3Com 3C920 Integrated Fast Ethernet Controller
(3C905C-TX Compatible)
    Bind Name: {33D5ADE9-B842-4BB7-82E6-EF05D19B44FA}
    Binding Paths:

WAN configuration test . . . . . . : Skipped
    No active remote access connections.

Modem diagnostics test . . . . . . : Passed

IP Security test . . . . . . . . . : Skipped
    The IPSec Policy Agent service is not started.

The command completed successfully

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