Re: Weird problem with DSL connection

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From: Steven Umbach (n9rou_at_n0spam-comcast.net)
Date: 07/02/04 

Date: Fri, 02 Jul 2004 03:22:21 GMT

Couple things to try.

-- Disable the built in ICF firewall in XP if you are using it.

-- Try configuring the XP box with static IP address/subnet mask/default gateway
compatible with your network.

-- Try booting into safe mode with networking to see if problem persists. If not
use msconfig to find what startup application or service is causing the
conflict.

-- Change the MTU to around 1450 to as low as 1400 on the router.

-- Make sure that there are no power settings in cmos or the operating system
that powers down the nic after a period of time or change power settings to not
let anything go into doze until problem is resolved. Laptop manufacturer
configuration applications often have power settings for the nic also.

-- Try setting the speed of the nic to 100 instead of auto if possible.

-- Try switching cables/switch port to what works on the other computer.

-- Try using a new nic or swap with other computer.

-- Next time it happens, run ipconfig /all on the XP box to see if it reports
proper tcp/ip info. If no IP address is shown or the IP address starts with
169.254, then you have some sort of connectivity problem. --- Steve

"Voodoo" <borg5575@netscape.net> wrote in message
news:5al8e0dns7n785ig9gtc0n60mor35364ou@4ax.com...
> I recently moved and had to change DSL providers. The problem I have
> now didn't happen when I had my old provider, SBC, which used PPPoE.
> Now I have Frontier.net, which uses Direct IP.
>
> I have a home network running through a Netgear MR814v2 router. I have
> two PC's, one a Win2k machine and one a WinXP Home machine.
>
> Here is the problem. If I let my WinXP PC sit for several hours
> without surfing the Internet or otherwise using the connection, when I
> try to surf my browser, either IE or Firefox, just sits there trying
> to resolve the net address I am trying to get to and then it just
> times out. I am not able to ping any web sites at all, although I can
> still ping the router. This problem does not happen with my Win2k PC
> however. It can sit idle for a long time and then I can still surf the
> Internet without any problems. When I have the problem with the WinXP
> PC at the same time I can continue to surf with the other PC, so I
> know that the connection is still there. It's just that the XP machine
> doesn't seem to recognize it for some reason.
>
> To get the problem PC to start surfing again, I have to do one of two
> things. I can reboot it and then after that if works fine for a few
> hours, but then if it sits idle for too long I have to reboot it
> again. Or without rebooting I can use my modem to make a dialup
> connection, then disconnect that dialup connection and then I can
> start surfing with the DSL connection again.
>
> Frontiernet tech support seems to be baffled by this, but then the two
> different techs I have talked to hardly seem to know more about than I
> do. One suggested deleting then re installing TCP/IP but that didn't
> help. I have checked and double checked the settings on the XP PC and
> I don't see anything wrong. I tried the Connection Wizard and it
> didn't help. Also, I have already tried both "Automatically
> Detect Settings" and "Use Automatic configuration script" in both the
> checked and unchecked modes and it didn't help.
>
> It seems obvious to me that it's some kind of issue with my XP machine
> since my Win2k machine doesn't have the same problem, yet at the same
> time, as I already said, I didn't ever have this problem when I had
> SBC.
>
> Can anyone suggest a fix for this? I am really stumped, and I am
> getting really tired of this problem fast.
>
> Thanks a lot.
>
> John

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