Re: Workstations Cannot Download Large Emails

anonymous_at_discussions.microsoft.com
Date: 05/18/04 

Date: Tue, 18 May 2004 15:51:05 -0700

Thanks for your reply.

>: some of my clients must be able to receive huge files
via
>: email) will fail.
>
>Ah, the root of the problem. Using a transmission
process that was designed
>to send text only while not using something that was
designed to send files.

Yeah, yeah. I started using email before the web even
existed. The word "should" doesn't apply here. Besides,
an attachment to an email message is not a separate
entity; it merely makes the message longer. In this
respect, POP3/SMTP are simply additional protocols that
are useful for transfering data.

Besides, we will NEVER be able to convince people to not
send attachments. And I refuse to try: they pay me too
much money. This is, after all, the real world.

>: I hadn't changed
>: anything on those machines except to install the latest
>: Microsoft Windows Critical Updates and Microsoft Office
>: Updates. Could that be the problem? I am at my wits'
>: end!
>
>If that's the only thing you have changed, what do you
think?

Okay, so clue me in: which updates might have cause this
problem? Why? Is there any documentation that I've
missed?

>There are other possibilities than sending files as an
email attachment.

My clients are trying to /receive/ large messages, not
send them. For instance, their customers and vendors may
send them huge files consisting of ad copy, product
specifications, building plans, etc. Should I visit my
client's customers and teach them about email etiquette?

I don't think so. I'd rather find out what changed to
cause this problem and then fix it.

But thanks for replying.

David

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