Re: Weird Problem

From: Michael Thornton (anonymous_at_discussions.microsoft.com)
Date: 04/02/04 

Date: Fri, 2 Apr 2004 14:26:05 -0800

They map a drive during login, and without having run absolutely every other app on their system, WP seems to be the only culprit.
     
     ----- serverguy wrote: -----
     
     Just curious, do the users map a drive to a share on the server? Or are
     they just saving to a UNC path? Can they write to the folder location from
     any other apps or is it just Wordperfect that has the problem?
     
     "Michael Thornton" <michael.thornton@doj.state.or.us> wrote in message
     news:#CLCfuEGEHA.3568@tk2msftngp13.phx.gbl...
> We are rolling out Windows 2000 sp4 to all of our clients (upgrading from
> WinNT via a ghost image) however we are having an issue with one
     particular
> office location.
>> At this particular office, the users are having intermittent problems
     saving
> to the loacl file server (W2K sp4) with the new image on their pc. They
> authenticate locally to a DC in the office there (again, W2K sp4) when
     they
> log in. When they try to save a file to the file server thru Wordperfect
> (version 8 - unfortunately our word processor of choice), it fails and
     the
> error message says "Access denied: you do not have permission to do this."
> If they wait an hour it will work...sometimes...sometiomes not.
>> These things I know:
>> 1. The NT images never had the problem.
> 2. If they try to save to another file server (same specs) in a remote
> location it never fails.
> 3. If a user at a remote location using the new image tries to save to
     the
> suspect file server it works fine.
> 4. None of our other locations (same specs and images all over) have had
> this problem.
> 5. The ghosted W2K image is standard across the board.
> 6. We have checked and double checked acl's and permissions.
> 7. We are using AD (2000).
>>> Any thoughts on this would be appreciated...I am sorry if I have not
> provided more in depth specs....please let me know if that would help and
> what you need..
>>

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