Re: mysterious problem CD/DVD drives

"William Asher" <gcnp58@xxxxxxxxx> schreef in bericht
news:Xns97939C18A859BFkldeltaC@xxxxxxxxxxxxxxxxx
Linea Recta wrote:

"William Asher" <gcnp58@xxxxxxxxx> schreef in bericht
news:Xns979370520AFF5FkldeltaC@xxxxxxxxxxxxxxxxx
Linea Recta wrote:

Recently my father (no internet) has a mysterious problem with his
DVD burner. While burning an audio CD (from his own WAV files) he
got an error in Nero 'operation aborted' or something of the likes.
After rebooting computer and trying again, the Sony DVD writer
doesn't seem to burn, nor recognize media (blanks nor with content)
anymore. The other drive, a Liteon CD player also doesn't recognize
media anymore. Looking under devices in Windows 2000 there are no
warning icons, and both drives show up. Under properties the text
indicates that the devices are working properly.
During boot up of the computer, both drives are still recognized in
the BIOS.
I'm at a loss...

Any ideas what's going on?



This is a WAG. Have you gone into Task Manager after rebooting and
made sure Nero wasn't running in the background in some sort of weird
hung
state
due to the original error? Maybe if it is, it is stopping other
programs from accessing the CD's. Killing it in Task Manager may
solve the
problem,
or may not.

Like I said, it's a WAG but easy to check and likely won't harm
anything.


I wouldn't know what WAG stands for, but I did have a look in task
manager. There were no programs running.
I also tried booting from a DOS diskette with CD support, but could
not access the DVD burner.
The CD drive however seems to work again in Windows, but playing an
audio CD doesn't sound good (stuttering).
Also had a look in the computer case, but al cables seemed firmly in
place.




WAG = wild-assed guess

Do you mean there are no processes showing up that might have something to
do with the cd/dvd drives or there are no applications running? If it's
the latter you might look under the processes tab and see if anything is
showing up there. If you've already done that I apologize for being
pedantic.

The stuttering sound kinda suggests that something else is happening in
the
background that is slowing down data transfer from the cd. Have you tried
booting with only the minimal drivers installed to see if things run
cleanly then? I think you do that by hitting F8 or something right as Win
2k is booting (there is a little message at the bottom of the screen about
what key to hit). It should then give you the option of booting a minimal
system. It's been a while since I've done this under Win 2k and I don't
remember if the dvd drivers are something it loads anyway as part of the
stripped-down system, but the cd drivers are and you should be able to
tell
if the sound is still stuttering.

I dunno though, this is all straight from the hip and are the sort of
bone-
head things I would do to sort out the problem. I should confess I really
suck at sorting out these sorts of problems.


I have been looking into the task manager today (processes) and I found
nothing unusual.
However, it seems the Sony DVD writer CAN play video DVD's and DVD-ROM's. It
cannot read (audio, ISO) CD's anymore. Also, the failure first occurred
during writing an audio CD.
Is it possible only the CD part is broken while the DVD part still works? Do
they use different lasers?




--
regards,

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mccm dot vos at hccnet dot nl




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