Re: USB controller

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anonymous_at_discussions.microsoft.com
Date: 09/10/04


Date: Fri, 10 Sep 2004 07:30:08 -0700


>-----Original Message-----
>On Thu, 9 Sep 2004 08:16:23 -0700, "susan"
><anonymous@discussions.microsoft.com> wrote:
>
>>This is a really old computer (128 MB RAM Pentium II 233
>>MHZ). I had the operating system upgraded to Windows 2000
>>Professonal. I cannot use the USB ports. There is a "!"
>>sign next to "Intel 82371 AB/EB PCI to USB Universal Host
>>Controller" when I tried the device manager. The error
>>message I got is "This device cannot start. (Code 10)".
>>
>>Can anyone help me recover my USB ports?
>
> 1. Install the USB host drivers from the motherboard company
> or from Intel.
>
> 2. You must have Windows 2000 Service Pack 4 installed for
> Windows 2000 to see the USB ports.
>.

I wish it was as easy as you suggested. Here is more
information:

Motherboard: Aopen AX6L R1.40d

USB host: Intel 440LX Chipset (Intel 82371 AB/EB PCI to USB
Universal Host Controll)

Current driver: Microsoft 5.0.2195.6717

The website of Aopen does not have driver-download for the
USB host. When I checked the Intel website, it has drivers
for USB2. Intel suggested (on the web) for USB1 I should go
to Microsoft. I am not sure if there is any new driver for
me to download.

I found some information related to my problem from
Microsoft Knowledge Base Article - 297511 (Code 10-the
device cannot start). The resolution the article suggested
is to disable the DOS USB function in the system BIOS. When
I checked the BIOS, USB wasn't even mentioned anywhere. I
am really hesitated to play with the BIOS. What should I do???



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