Re: PC won't shut down
From: Mike Brown (mikebNOSPAM_at_NOSPAMassetforwarding.comNOSPAM)
Date: 06/30/04
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Date: Wed, 30 Jun 2004 11:25:26 -0500
"tom" <theediguy@yahoo.com> wrote in message
news:23c9e01c45eba$444a6230$a501280a@phx.gbl...
> Hello Everyone,
>
> My PC, Dell Precision 420, won't shut down completely.
> Here's what I've done so far:
> 1) Upgraded BIOS
> 2) Checked all hardware for errors (through Device Manager
> at My computer)
> 3) I'm able to boot and shut down normally in safe mode
> 4) In one diagnostic, I did get an error that one of the
> fans might be bad.
> 5)Noticed 2 errors but I can't find any info on these.
> This is from MANAGE at My Computer under System
> Info/Components/Problem devices
> Device PNP Device ID Error Code
> A4S2 ROOT\LEGACY_A4S2\0000 22
> A4SII300 ROOT\LEGACY_A4SII300\0000 22
> 6)Looked at the logs from normal boot and safe mode to
> deteremine if any task was causing the problem
> 7) Shut down individual tasks (at task manager) to no
> avail.
> 8) Made sure the registry was set to shut down at power
> down.
>
> Any suggestions?
These are good steps to take, and I would also check for an updated Video
BIOS and Video driver, as well as updated chipset drivers.
-- Mike Brown Asset Forwarding Corp. EPA-compliant Recycling DoD 5220.22-M Data Elimination http://www.assetforwarding.com
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