Tape drive not responding after SP4

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: William J. Moulton (anonymous_at_discussions.microsoft.com)
Date: 06/04/04 

Date: Fri, 4 Jun 2004 12:40:41 -0700

After installing SP4 and hotfixes the exabyte 8700 (FW
ver. 52 - the latest) tape drive is not responding. This
is occuring on two systems mine and another system I have
access to that is maintained by another person seperate
8700 tape drives. In both cases, the computers have SP4
and hotfixes installed and the NTbackup and a third party
software can not find the tape drive. I have tried
replacing drivers, reseating card, removing software added
about the same time as the SP and hotfixes were installed,
I even tried removing most of the hotfixes -- although I
gave up after a dozen automatic reboots. Device manger
shows the SCSI card and the tape drive to be working
properly.

Any ideas?
.

Relevant Pages

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