USB Mass storage Device not showing up in windows 2000

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From: Al Start (anonymous_at_discussions.microsoft.com)
Date: 05/02/04


Date: Sun, 2 May 2004 11:24:29 -0700

I have a Western Digital 160 gig hard drive that I
installed in a coolmax external enclosure , the enclosure
says it is compatible with 1.1. and 2.0 usb. My xp windows
machine recognizes the hard drive which I formated from
the 2000 windows machine, however my 2000 machine will not
recognize it under my computer.It does show up in device
manager under drives with model # and srial # and also
under usb as "mass Storage Device" there are no
explanation marks assosiated with the device and the
trouble shooting guide indicates it is working properly. I
have reinstalled drivers several times with no luck. other
usb devices that I have hooked up woork ok. Coolmax ( the
people who make the box) do not respond to my questions.
The easy solution I think would be to upgrade to XP
however that would not explain why the plug and play
function is not working with 2000 in this situation.
Thanks for any help....Al



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