Re: Blue Screen of death

Tech-Archive recommends: Speed Up your PC by fixing your registry

From: Ken B (none_at_microsoft.com)
Date: 12/03/04


Date: Fri, 3 Dec 2004 11:09:34 -0500

Considering your issue is concerning Windows 2000 (but doesn't mention a
group policy question), I would suggest posting in the win2000.general
group. Also, when posting to multiple groups, you should include all of the
groups in the original post, as this will mark the appearance of the post in
other groups (for those of us who keep up on a few groups) as read. I
believe this is called cross-posting.

As Steve U said: You may want to "cross post" to both newsgroups in which
case the thread will be able to be
followed by users in both newsgroups. --- Steve

http://kb.indiana.edu/data/affn.html -- tips on cross posting. Use
judiciously please.
"Dickie" <Dickie@discussions.microsoft.com> wrote in message
news:A1879A9B-0514-41FF-AD02-B4B838A04BB5@microsoft.com...
> Can anyone please supply some help and assistance with a problem I have
> very
> recently encountered on my laptop m/c running Windows 2000.
> I have a CAD package, (AutoCad 2002), installed on my m/c along with
> Office
> 2000 Pro, and within the last week, whenever I click on the print icon in
> AutoCad or start MS Word, I get the dreaded blue screen of death, followed
> by
> an auto shut-down and re-boot. On the re-boot, Windows would get part-way
> through opening before the system froze. On switching off and re-starting,
> Windows started and ran normally, until I came to print in CAD or open
> Word.
> Stopping the auto-reboot, I was able to read the blue screen message for
> AutoCad failure as:-
> "Stop: 0x0000001E (0xC0000005, 0xBA23688F, 0x00000001, 0x00000000)
> Address: BA23688F base at BA222000, dateStamp 3b714f7c - kpgdi.dll
> Begin dump of physical memory
> Physical memory dump complete. Contact system administrator or technical
> support group."
> For Word, the message was :-
> "Stop: 0x0000001E (0xC0000005, 0xBA1CF88F, 0x00000001, 0x00000000)
> Address: BA1CF88 base at BA1BB000, dateStamp 3b714f7c - kpgdi.dll
> Begin dump of physical memory
> Physical memory dump complete. Contact system administrator or technical
> support group."
> Contacting my laptop mnfr, they suggested that it was probably a software
> problem within the operating system. P.S. All the other office programs
> run
> OK


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