Re: Remote assistance/desktop

From: Mark Renoden [MSFT] (markreno_at_online.microsoft.com)
Date: 12/01/04


Date: Thu, 2 Dec 2004 08:40:02 +1100

Hi

There's no way to just take control of a user's machine with remote
assistance. There has to be some level of interaction between the "expert"
and the "user". As Steven said in his post, there's a policy which
determines the direction from which the assistance can be offered or
requested.

HTH

-- 
Mark Renoden [MSFT]
Windows Platform Support Team
Email: markreno@online.microsoft.com
Please note you'll need to strip ".online" from my email address to email 
me; I'll post a response back to the group.
This posting is provided "AS IS" with no warranties, and confers no rights.
"huff-n-puff" <huffnpuff@discussions.microsoft.com> wrote in message 
news:366CF549-D3F5-4B70-98E0-800D59987857@microsoft.com...
> Hi
>
> I would like to configure my workstations so that my admin team can 
> connect
> remotely to them without the remote assistance invite, to either view what 
> a
> user is doing to or to take control and assist.
>
> Can this be set up using a GPO?  If so how?
>
> Thanks
>
> M 


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