Re: Software install failing
From: Darren Mar-Elia (dmanonymous_at_discussions.microsoft.com)
Date: 11/09/04
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Date: Tue, 9 Nov 2004 08:38:53 -0800
Rob-
Going back to your previous response--rats! Sorry, I meant Computer
Configuration|Admin Templates|Windows Components|Windows Installer|Logging.
That logging will likely be much more verbose than appmgmt.log. Error 5 is
an Access Denied error. It could mean that the permissions on the share
where the MSI is are inaccessible to the user.
-- Darren Mar-Elia MS-MVP-Windows Server--Group Policy Check out http://www.gpoguy.com -- The Windows Group Policy Information Hub: FAQs, Whitepapers and Utilities for all things Group Policy-related "Rob Oldfield" <sfsd@sdfsdf.sdfs> wrote in message news:%23Hx9R8kxEHA.3624@TK2MSFTNGP09.phx.gbl... > OK. Managed to figure out how to turn the logging on from here > http://support.microsoft.com/?kbid=246509 > > appmgmt.log is showing nothing useful.... > > "The following 4 managed applications are currently applied to this user. > UTMSetup (2) from policy Cut with state 511 and assign count 1. > trafficSetup from policy traffic with state 511 and assign count 1. > ADMOutputSetup from policy ADMOutput with state 511 and assign count 1. > FeeShape from policy FeeShapes with state 511 and assign count 1. > Found 0 applications locally that are not included in the set of > applications from the Active Directory. > Failed to apply changes to software installation settings. Software > changes > could not be applied. A previous log entry with details should exist. > The > error was %5. > > Software installation extension returning with final error code 5." > > but userenv.log is more interesting....multiple repeats of the following > lines.... > > "USERENV(5d0.5d8) 09:18:37:340 LoadUserProfile: Failed to impersonate user > with 5. > USERENV(a8.cc) 09:20:14:392 ProcessGPOs: Extension Application Management > ProcessGroupPolicy failed, status 0x5." > > I have of course tried searching for these errors but haven't found > anything > useful. > > > > "Darren Mar-Elia" <dmanonymous@discussions.microsoft.com> wrote in message > news:umnAFodxEHA.1452@TK2MSFTNGP09.phx.gbl... >> I wonder why the install is trying to write a folder under c:\winnt then? >> One thing you might want to try is to enable verbose Windows Installer >> logging and see what errors are getting thrown. You can enable it using > the >> policy User Configuration|Administrative Templates|Windows >> Components|Windows Installer|Logging. It will write a log file called >> msi*.log to the user's %temp% folder for each install that is run. In > there, >> you should get a detailed picture of which file create is failing. >> >> -- >> Darren Mar-Elia >> MS-MVP-Windows Server--Group Policy >> Check out http://www.gpoguy.com -- The Windows Group Policy Information > Hub: >> FAQs, Whitepapers and Utilities for all things Group Policy-related >> >> >> >> "Rob Oldfield" <blah@blah.com> wrote in message >> news:%23sjDY4cxEHA.4044@tk2msftngp13.phx.gbl... >> > The permissions seem to be the same. machine\users have Read & >> > Execute, >> > Read and List Folder Contents rights. And yes, the installation is >> > user >> > based. >> > >> > "Darren Mar-Elia" <dmanonymous@discussions.microsoft.com> wrote in > message >> > news:OUJ0BncxEHA.2624@TK2MSFTNGP11.phx.gbl... >> >> Rob- >> >> I suspect it is a permissions issue, where that folder under winnt is >> > trying >> >> get created during install but the user has insufficient privileges to >> >> create and write to that folder. I take it you are using user-based >> > software >> >> installation rather than machine-based? Can you compare permissions on >> > this >> >> machine vs. one that is working and just set them equivalent? >> >> >> >> -- >> >> Darren Mar-Elia >> >> MS-MVP-Windows Server--Group Policy >> >> Check out http://www.gpoguy.com -- The Windows Group Policy >> >> Information >> > Hub: >> >> FAQs, Whitepapers and Utilities for all things Group Policy-related >> >> >> >> >> >> >> >> "Rob Oldfield" <blah@blah.com> wrote in message >> >> news:ej8KrKcxEHA.1188@tk2msftngp13.phx.gbl... >> >> >I use GPOs to roll out software in msi files. Generally works very > well >> >> >but >> >> > I currently have one user who it's not working for. No real error >> > message >> >> > in his event log when it fails... just 'it failed'. >> >> > >> >> > The particular machine (Win 2K) that he uses was originally > mistakenly >> >> > formatted as FAT and I think the failures have started since I >> >> > converted >> >> > it >> >> > to NTFS. I've switched auditing on the machine for file access >> >> > permissions >> >> > being denied and that shows a failure to read > c:\winnt\4RTFTG6GHTYU653 >> >> > type >> >> > folders. He has read permissions on c:\winnt and if I create a new >> > folder >> >> > in there then he also inherits the read rights. If I push him up to > be >> > a >> >> > domain admin then the installations succeed. >> >> > >> >> > Any ideas? >> >> > >> >> > >> >> > >> >> >> >> >> > >> > >> >> > >
- Next message: Anthony Yates: "Re: Startup panes"
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