Re: Software install failing

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Rob Oldfield (sfsd_at_sdfsdf.sdfs)
Date: 11/09/04


Date: Tue, 9 Nov 2004 11:27:14 -0000

OK. Managed to figure out how to turn the logging on from here
http://support.microsoft.com/?kbid=246509

appmgmt.log is showing nothing useful....

"The following 4 managed applications are currently applied to this user.
    UTMSetup (2) from policy Cut with state 511 and assign count 1.
    trafficSetup from policy traffic with state 511 and assign count 1.
    ADMOutputSetup from policy ADMOutput with state 511 and assign count 1.
    FeeShape from policy FeeShapes with state 511 and assign count 1.
Found 0 applications locally that are not included in the set of
applications from the Active Directory.
Failed to apply changes to software installation settings. Software changes
could not be applied. A previous log entry with details should exist. The
error was %5.

Software installation extension returning with final error code 5."

but userenv.log is more interesting....multiple repeats of the following
lines....

"USERENV(5d0.5d8) 09:18:37:340 LoadUserProfile: Failed to impersonate user
with 5.
USERENV(a8.cc) 09:20:14:392 ProcessGPOs: Extension Application Management
ProcessGroupPolicy failed, status 0x5."

I have of course tried searching for these errors but haven't found anything
useful.

"Darren Mar-Elia" <dmanonymous@discussions.microsoft.com> wrote in message
news:umnAFodxEHA.1452@TK2MSFTNGP09.phx.gbl...
> I wonder why the install is trying to write a folder under c:\winnt then?
> One thing you might want to try is to enable verbose Windows Installer
> logging and see what errors are getting thrown. You can enable it using
the
> policy User Configuration|Administrative Templates|Windows
> Components|Windows Installer|Logging. It will write a log file called
> msi*.log to the user's %temp% folder for each install that is run. In
there,
> you should get a detailed picture of which file create is failing.
>
> --
> Darren Mar-Elia
> MS-MVP-Windows Server--Group Policy
> Check out http://www.gpoguy.com -- The Windows Group Policy Information
Hub:
> FAQs, Whitepapers and Utilities for all things Group Policy-related
>
>
>
> "Rob Oldfield" <blah@blah.com> wrote in message
> news:%23sjDY4cxEHA.4044@tk2msftngp13.phx.gbl...
> > The permissions seem to be the same. machine\users have Read & Execute,
> > Read and List Folder Contents rights. And yes, the installation is user
> > based.
> >
> > "Darren Mar-Elia" <dmanonymous@discussions.microsoft.com> wrote in
message
> > news:OUJ0BncxEHA.2624@TK2MSFTNGP11.phx.gbl...
> >> Rob-
> >> I suspect it is a permissions issue, where that folder under winnt is
> > trying
> >> get created during install but the user has insufficient privileges to
> >> create and write to that folder. I take it you are using user-based
> > software
> >> installation rather than machine-based? Can you compare permissions on
> > this
> >> machine vs. one that is working and just set them equivalent?
> >>
> >> --
> >> Darren Mar-Elia
> >> MS-MVP-Windows Server--Group Policy
> >> Check out http://www.gpoguy.com -- The Windows Group Policy Information
> > Hub:
> >> FAQs, Whitepapers and Utilities for all things Group Policy-related
> >>
> >>
> >>
> >> "Rob Oldfield" <blah@blah.com> wrote in message
> >> news:ej8KrKcxEHA.1188@tk2msftngp13.phx.gbl...
> >> >I use GPOs to roll out software in msi files. Generally works very
well
> >> >but
> >> > I currently have one user who it's not working for. No real error
> > message
> >> > in his event log when it fails... just 'it failed'.
> >> >
> >> > The particular machine (Win 2K) that he uses was originally
mistakenly
> >> > formatted as FAT and I think the failures have started since I
> >> > converted
> >> > it
> >> > to NTFS. I've switched auditing on the machine for file access
> >> > permissions
> >> > being denied and that shows a failure to read
c:\winnt\4RTFTG6GHTYU653
> >> > type
> >> > folders. He has read permissions on c:\winnt and if I create a new
> > folder
> >> > in there then he also inherits the read rights. If I push him up to
be
> > a
> >> > domain admin then the installations succeed.
> >> >
> >> > Any ideas?
> >> >
> >> >
> >> >
> >>
> >>
> >
> >
>
>



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