Re: Software install failing

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: Darren Mar-Elia (dmanonymous_at_discussions.microsoft.com)
Date: 11/08/04

  • Next message: Darren Mar-Elia: "Re: GptTmpl.inf and Service Pack or Update" 
    Date: Mon, 8 Nov 2004 13:29:42 -0800

    I wonder why the install is trying to write a folder under c:\winnt then?
    One thing you might want to try is to enable verbose Windows Installer
    logging and see what errors are getting thrown. You can enable it using the
    policy User Configuration|Administrative Templates|Windows
    Components|Windows Installer|Logging. It will write a log file called
    msi*.log to the user's %temp% folder for each install that is run. In there,
    you should get a detailed picture of which file create is failing. 

    -- 
Darren Mar-Elia
MS-MVP-Windows Server--Group Policy
Check out http://www.gpoguy.com -- The Windows Group Policy Information Hub:
FAQs, Whitepapers and Utilities for all things Group Policy-related
"Rob Oldfield" <blah@blah.com> wrote in message 
news:%23sjDY4cxEHA.4044@tk2msftngp13.phx.gbl...
> The permissions seem to be the same.  machine\users have Read & Execute,
> Read and List Folder Contents rights.  And yes, the installation is user
> based.
>
> "Darren Mar-Elia" <dmanonymous@discussions.microsoft.com> wrote in message
> news:OUJ0BncxEHA.2624@TK2MSFTNGP11.phx.gbl...
>> Rob-
>> I suspect it is a permissions issue, where that folder under winnt is
> trying
>> get created during install but the user has insufficient privileges to
>> create and write to that folder. I take it you are using user-based
> software
>> installation rather than machine-based? Can you compare permissions on
> this
>> machine vs. one that is working and just set them equivalent?
>>
>> -- 
>> Darren Mar-Elia
>> MS-MVP-Windows Server--Group Policy
>> Check out http://www.gpoguy.com -- The Windows Group Policy Information
> Hub:
>> FAQs, Whitepapers and Utilities for all things Group Policy-related
>>
>>
>>
>> "Rob Oldfield" <blah@blah.com> wrote in message
>> news:ej8KrKcxEHA.1188@tk2msftngp13.phx.gbl...
>> >I use GPOs to roll out software in msi files.  Generally works very well
>> >but
>> > I currently have one user who it's not working for.  No real error
> message
>> > in his event log when it fails... just 'it failed'.
>> >
>> > The particular machine (Win 2K) that he uses was originally mistakenly
>> > formatted as FAT and I think the failures have started since I 
>> > converted
>> > it
>> > to NTFS.  I've switched auditing on the machine for file access
>> > permissions
>> > being denied and that shows a failure to read c:\winnt\4RTFTG6GHTYU653
>> > type
>> > folders.  He has read permissions on c:\winnt and if I create a new
> folder
>> > in there then he also inherits the read rights.  If I push him up to be
> a
>> > domain admin then the installations succeed.
>> >
>> > Any ideas?
>> >
>> >
>> >
>>
>>
>
>
  • Next message: Darren Mar-Elia: "Re: GptTmpl.inf and Service Pack or Update"

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